BestBuy Geek squad was supposed to only repair the dc power plug in the back of my computer but instead after having the laptop for 4 months returned it with a new hard drive and told me they threw away my old one. They told me they did it it as a favor for taking so long on the power jack repair???!!! When I freaked out and asked why didnt they call me first before they did this they acted like I was a jerk because they were "doing me a favor." There was nothing else wrong with the laptop when I dropped it off. Just the power jack and that was specifically put into the work order. Since I said I was going to consult an attorney the manager and corporate refuse to talk to me or return
my deposit. Ive lost priceless photos and manuscript files now. I didnt have the means or a reason to back them up at the time because I thought I was dropping it off for a simple repair. I was on the road at the time and dropped it off at the nearest BB. I want blood from these jackholes.
2007-07-29
19:28:55
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4 answers
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asked by
Anonymous
in
Politics & Government
➔ Law & Ethics