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I keep getting a pop-up from McAfee that a trojan (vundo) has been detected. It says McAfee has detected an infected file that cannot be repaired. This pop-up will not let me on the internet or anything. Please help I am on a different computer in my house now!!

2007-07-29 18:28:39 · 7 answers · asked by blond4u2 1 in Computers & Internet Security

7 answers

RUN McAfee
IF SHOWS VIRUS OR IF IT DON"T
CHECK TO SEE IF YOU HAVE ONE QUARANTINED AND DELETE IT
then restart computer
-------------------------------------------
To uninstall all McAfee 2005, 2006, or 2007 products with the removal tool (MCPR.exe):

Uninstalling using McAfee Consumer Product Removal Tool
Note: This tool only works for Windows 2000 Service Pack 4 and Windows XP Service Pack 2 operating systems. This tool does not work for Windows 98 and ME systems.

CLICK HERE
http://ts.mcafeehelp.com/faq3.asp?docid=71525
use the remove option


Click Save and save the file to any folder on the computer.
Navigate to the folder where the file is saved.
Double-click MCPR.exe.
Click Run. A Command Line window will be displayed, and then close automatically. Wait for a second Command Line window to be displayed. (Do not double-click MCPR.exe again.) The program will begin the cleanup.
Observe the installation, which could take several minutes. The following message will be displayed in the Command Line window:

The machine must reboot to complete the un-installation. Reboot now? [y.n]

Press Y on the keyboard.
Wait for the computer to restart.

All McAfee products are now removed from your computer.

IF NOT GONE CHECK HERE TO
remove McAfee
click start bottom left on task bar(the blue bar probaly at bottom of your screen)
control panel
add and remove programs
find the program(s) you want to remove
choose remove
then restart computer
----------------------------------------------------
DO THIS EITHER WAY
In Internet explorer at top of window select tools
then internet options
then choose delete temporary files, cookies ,browser history etc
- then another box will open - select delete all
-Then close explorer then open again .At first pages will be slow once
and then will load fast after it loads 1 time.Also email etc you will have to sign in 1 time with password etc.
This will create new cookies.
then also go to start at bottom of on task bar.
click start 1 time then select find or search depending on your operating system.
Select all files and folders - then type in defrag and click search.When icons come up double click
and new box will come up - select analyze then you will see how fragmented you are -
then choose defrag.You can put this program on your desk top by right clicking on the icon you found in search for defrag.
Right click choose create short cut.This will put a short cut on your desk top.Then you can use as needed in future.
then go start on blue bar (task bar)
choose search or find
then choose all files and folders
then type in disk clean up
when you see this icon
double click
choose c drive
let it run
then click ok
so you dont have to do this again
go back to same icon
right click
choose create short cut on desk top
close all windows
a new icon will be on your desk top
then you can run it when you want to
RESTART COMPUTER AFTER YOU DO ALL THE ABOVE

VIRUS SPAM ADWARE ETC PROGRAMS

IF YOU HAVE A VIRUS PROGRAM NOW

RUN IT NOW
IF SHOWS VIRUS OR IF IT DON"T
CHECK TO SEE IF YOU HAVE ONE QUARANTINED AND DELETE IT
run this first for sure
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
WINDOWS DEFENDER
http://www.microsoft.com/athome/security/spyware/software/default.mspx
this is what i use but not free but the best
http://shop.ca.com/
click links has free insurance to
FOR VISTA HERE IS ONE YEAR FREE
THIS IS THE BEST
http://home3.ca.com/SubscriptCenter/MSTrialRegistration.aspx?cid=1855&lang=en-US
http://www.ewido.net/en/download/
FREE SCAN
http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.microsoft.com/athome/security/spyware/software/default.mspx
http://security.yahoo.com/
-Free registry cleaners or trials -
http://free.grisoft.com/doc/5390/lng/us/...
http://www.eusing.com/window_washer/wind...
http://www.eusing.com/free_registry_clea...
http://www.abexo.com/free-registry-clean...
http://ccleaner.com/
http://www.lavasoftusa.com/products/ad_aware_free.php
FREE VIRUS PROTECTION ETC
Spy Remover
http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx
http://security.yahoo.com/
http://www.basicspywaretips.com/spywareremovaltool.html
http://free.grisoft.com/freeweb.php/doc/5390/1ng/us/tp1/v5#avg-anti-spyware-free
http://onecare.live.com/site/en-us/default.htm
http://www.spybot.info/
http://www.pctools.com/free-antivirus/
http://superantispyware.com/
http://mypchelp.blogspot.com/2006/10/essential-free-internet-security.html
http://www.microsoft.com/protect/computer/spyware/default.mspx
http://www.liutilities.com/products/campaigns/ppc/rb/gog/?gclid=CJ3645zV7YwCFRtAgQodxRs6iQ
http://www.secureity.com/firewall.html

2007-07-29 19:58:42 · answer #1 · answered by Q&A Answer Mans Retired 7 · 0 0

The best way to get rid of trojans is using a best anti-spyware to protect your computer.Anti-Virus is not good at removing spywares,adwares,trojans.You must have 1 or 2 antispyware on your computer to protect your computer.Of course there are many solutions exist, all of them with their own strengths and weaknesses.So which anti-spyware is the most suited for your system? You can find out by reading in-depth reviews and comparisons of TOP 5 anti-spywares... some really great tips and links to Spyware removal programs.
Top 5 anti-spywares reviews,comparisons and download links on
http://www.spywaredetectors.info
You can download and scan your computer for free.

2007-07-31 01:01:53 · answer #2 · answered by Gee S 2 · 0 0

Yes it would, had a simular problem myself sometime ago, and did a system restore and that got rid of the problem, but also got rid of some other things as well, but they were not important

2016-05-17 09:25:05 · answer #3 · answered by ? 3 · 0 0

the best free anti virus is aol anti virus shield. download from
http://www.activevirusshield.com/antivirus/freeav/index.adp?
it runs with the Kapersky engine and detects more than 97% viruses and trojans

2007-07-29 18:36:04 · answer #4 · answered by curiousguy 5 · 0 0

put the Trojan in the trash with the rest of the used condoms

2007-07-29 18:47:16 · answer #5 · answered by chiles817 1 · 0 0

Symantec actually has a tool to remove this

http://www.symantec.com/content/en/us/global/removal_tool/threat_writeups/FixVundo.exe

More information about Vundo can be found at http://vil.nai.com/vil/content/v_127690.htm

2007-07-29 18:33:25 · answer #6 · answered by Steven D 1 · 1 0

Run online Scanning
http://housecall65.trendmicro.com/
or download Antivirus Software from these links
http://free.grisoft.com/ (it cleans strongly)
http://www.download.com/3000-2239_4-10680976.html (it catches Vuruses and kills deeply-you can install in safe mode)
Good Luck!

2007-07-29 18:36:34 · answer #7 · answered by Anonymous · 0 0

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