how to remove JS/Psyme?

Question

my antivirus detects JS/Psyme on my laptop. it can quarantine it to prevent access but when i reboot the computer it is still active. what should i do to remove it permanently?

Answer 1

This is not a problem at all. Here's what you need to do.
1st, don't waste your time with AVG, spybot, ad aware, CA, spyhunter, superantispyware, avast, panda, kaspersky, windows defender or anything of the sort. Stay away from anything that is FREE when it comes to spyware and antivirus. There is a reason why they free. They are NOT good.
2nd, You need some of the best software out there. Norton Systemworks is very good. That's the only good software from Norton. I wouldn't recommend Norton Internet security, its not that great. Now the best software you should get is Spysweeper with Anti-virus, this software is too good and gets better everyday. This is Elite software. It blocks over 433,000 definition threats, which contain several fringerprints with each(you can do the math). No other software can compete with that or come close for that matter. It catches everything and has active shields. I've used them all and it is 2nd to none.
3rd, after you install and update the software, since its in your system you will have to turn off system restore and then go into safe mode and run the scan and eliminate the virus. then after removal, reboot and turn system restore back on.
4th, (Optional) I recommend a Firewall from Zone Alarm, their free version is so good. Or you can buy their Pro version, but the free version will do more than the job.
5th, any probs during or after you do all this, send me an e-mail or IM. I guarenDAMNtee my answers and will help you in person from IM if needed.

Answer 2

Which antivirus program are you using? Try this. Restart your computer but go in to safe mode. Entering the safe mode usually requires you to hit a certain key during the booting process. In most computers, it is the [F8] key. Consult your user's manual if you are not sure. Once in safe mode, run a scan again. In safe mode, only Windows operating system files are running. Startup program are not loaded. Viruses and other malware try to evade security software by loading during startup. If this fails then you should consider using another antivirus software program to remove the malware.

JS/Psyme is not a virus but a Trojan Horse. Most modern antivirus are very effective in removing Trojan Horses. In particular, you can use the free AOL Active Virus Shield or BitDefender Antivirus Free Edition. Both are very effective. AOL Active Virus Shield is produced by Kaspersky, one of the top security softwaremaker. While AOL offers real time protection, the free edition of BitDefender does not. Therefore, you can use it as a backup antivirus program. BTW, PC World Magazine recently awarded BitDefender as the #1 antivirus software. You can download the 2 programs at:

1. AOL Active Virus Shield (http://www.activevirusshield.com/antivirus/freeav/index.adp?)

2. BitDefender (http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html)

Answer 3

there is one user who said he was able to remove it by using online scan with ewido. have you tried it?
http://www.precisesecurity.com/blogs/2007/07/29/jspsyme/