Does that mean AVAILABLE?
My account showed the deposit as 'available'. I went out and made some purchases....
The bank charged me over draft fees cause they had a 'date' they were supposed to put it in my account - and that date was the NEXT date. So they say I shouldn't have spent the money.
However, if the money wasn't in the account - my purchases would have been declined.
What should I do as they are charging 7 fees?
2007-07-27 13:28:42 · 9 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
I did call and they said it wasn't bank error.
Even though it showed available balance - i don't have print off from Monday to prove it.
2007-07-27 13:36:48 · update #1
Available means available.
If you deposit a check from out of state- they do not show that as available until the hold is off of it.
This was automatic deposit. If it wasn't supposed to be in account til 24th - why show it as available on the 23rd?
THAT is why I'm angry. If it had NOT been there - I would not have attempted making purchases - and they would have been declined if I had.
2007-07-27 13:39:03 · update #2
Oh - and we don't have overdraft protection.
2007-07-27 13:39:49 · update #3
Steven - no it was a direct deposit. The balance showed on Monday. I made purchases based on that. The purchases show up immediately. We don't write checks. Without the fees they charged I would have had a positive balance....if the money did NOT show as available - my purchases would have been declined.
2007-07-27 16:01:50 · update #4
Steven (again) the paper I don't have is a printout from my computer from checking my account on Monday. Never thought I should print it out.
The reciepts I do have show my purchases from those days.
2007-07-27 16:03:09 · update #5
Do you know what businesses in a struggling economy hate most?? Negative publicity! Give them a chance to rectify the situation hell talk to the President of the Bank....give them a few days then call the Better Business Bureau....Write a Letter to the Editor of the biggest circulated newspaper in your area and spread the word through mouth that gets around faster than any advertisment dollar spent...If that doesnt work pull your money and bank with someone else and while your pulling your money out make it public why...be Loud and Obnoxious get the people looking at you and see how fast they want to take care of you and what an valuable customer you are suddenly.
2007-07-27 20:41:01 · answer #1 · answered by Lance 3 · 0⤊ 0⤋
If your account showed the funds as "available" then I would argue the point with the bank. It was their error, and therefor I wouldn't accept any charges against my account. I would insist on a reversal, and check whether this would effect your credit rating. Then check the account to see if it was done.
But can you prove it? Did you get a receipt saying the account balance and "funds available"? Do you have the shop receipt showing the acceptance of EFTPOS?
And one other possibility. Was there another item to go into your account that hadn't yet been deducted? Like a manual EFTPOS purchase or a direct withdrawal that may have come through in the mean time, putting your account into the red? Worthwhile checking.
2007-07-27 13:40:39 · answer #2 · answered by Barb Outhere 7 · 0⤊ 0⤋
Usually the available account balance is what is available to you due to money that has gone in and not yet added to your balance. I think your account is showing £96.84 and 100 is to be added. Yet his is not what your saying. As you have no movement on your account it would be worth talking to HSBC to find out what's going on.
2016-04-01 05:39:50 · answer #3 · answered by ? 4 · 0⤊ 0⤋
You made an ATM deposit AFTER the cutoff time for the ATM didn't you? Either that, or YOU don't understand about 70% of what you said. Either way, I am willing to bet if I say the receipt you don't have I could tell you exactly what happened in abut 10 seconds. As it stands, I doubt you could answer the questions necessary to sort out what happened.
2007-07-27 15:31:37 · answer #4 · answered by STEVEN F 7 · 0⤊ 0⤋
It has something to do with the checks debits and other stuff clearing. I don't really know. I got screwed over the same way. But with overdraft protection your card not get declined, instead the will stick it to you with that fee. At some point you probably allowed them to do the overdraft protection. the overdraft will keep you from bouncing check but it will still screw you and you will still owe money.
2007-07-27 13:36:14 · answer #5 · answered by REX 3 · 0⤊ 0⤋
Go to the bank with your statement of available balance, talk to an officer
AND RAISE HELL!
They should reverse those fees. I'd bet it was done electronically.
2007-07-27 13:33:09 · answer #6 · answered by ed 7 · 1⤊ 0⤋
Available means that if you deposited some money you don't automatically have it...you have to wait until it clears the bank, usually the next day
2007-07-27 13:36:18 · answer #7 · answered by smcelvoy 2 · 0⤊ 2⤋
take your statement to the bank and ask to speck to the bank manager, time you met him anyway. if he is not available have them make an apportment that suits your schedule. and ask him to explain how his bank on one hand said you had funds and on the other didn't.
2007-07-27 13:38:23 · answer #8 · answered by Anonymous · 2⤊ 0⤋
do the same thing the rest of us did....get pissed off, and watch closer next time
2007-07-27 13:34:43 · answer #9 · answered by TOUCH 3 · 0⤊ 0⤋