Where can I find out about picking repair companies for my home, and their reliability?

Question

Looking for a/c repair in the FTW, TX area...and I am not sure how to go about checking the company's reputation.

Answer 1

First, ask friends and neighbors who they have worked with, and who they felt was good. Next look on the Better Business Bureau website to find out more about the company. Lastly, you can call the company, and ask straight out how many jobs do they work, what is their satisfaction rate with customers, what happens if they don't do a good job...etc.

Answer 2

I have just the information for you. We are out of the Richmond,VA market. And our company put together a guide for our market. This guide was put together in collaboration with the Air Condtioning Contractors of America, a national quality controller and regulator of the HVAC industry.

This guide is a step by step resource for all homeowners, no matter where you live.

Go to http://www.howellsac.com and download their "10 Guaranteed Tips on How to Buy An Air Conditioner - And Not Get Ripped Off!"

These tips will help you pull the curtain back on the industry and allow you to make a wise decision to find a qualified company.

For more information, or to get a list of qualified contractors in your area that we are affiliated with, you can contact us through our website at http://www.howellsac.com

I hope that this helps. And I am sure that you will find the "10 Tips" a great help. Tell your friends and family about them.

Answer 3

You could check the Better Business Bureau. They won't cover absolutely everything, certainly not the little Mom-and-Pop type operations. But they do have some good information.

Answer 4

Better Business bureau

Answer 5

BBB, also, in this area we have something called Angie's List for consumers to make complaints and recommendations. Its a publicly run BBB.