2007-07-24 23:45:31 · 12 answers · asked by simplesimon 1 in Business & Finance ➔ Renting & Real Estate
Try Citizens Advice. -
They will put you in the right direction.
If you are going to make an official complaint, put it in writing and don't bother phoning. Phoning gets you nowhere and you have no record what you or what they have said. Doesn't count in court.
Keep it all on paper.
2007-07-24 23:54:54 · answer #1 · answered by Anonymous · 0⤊ 0⤋
You must first give the builders a chance to rectify the faults. Do this in writing, send Recorded delivery and keep a copy.
If you have no response, contact your Local Council. They will check them out and refer them to your Trading Standards Authority.
Also report them to The B T A (Building Trades Assoc.) They have records of traders and can get them banned.
If all else fails. Get an Independent Report of the faults - submit them to the Builders, and state you will have these rectified by a reputable Co. and will charge THEM for the work. This can be done through the Small Claims Court.
this usually has the desired effect. Your "dodgy" builders would not want the bad publicity.
GOOD LUCK and FIGHT the BXXXXXXs.
2007-07-25 06:59:01 · answer #2 · answered by tonyflair2002 4 · 1⤊ 0⤋
Firstly, the company itself. If no real solution is available then try the Trading Standards Department listed near you. It may cover more than one local authority area but you own council people should know.
TSD will then advise you of the various options which may include them getting involved or you using the small claims court or a professional trade arbitration service.
2007-07-25 07:29:58 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Trading Standards
2007-07-25 06:49:09 · answer #4 · answered by Booboo64 3 · 0⤊ 0⤋
you can complain to the local better business bureau.
Some company types ( maybe plumbers?) are licensed by the state or county - you can complain to the licensing board or office.
If you feel the work was bad enough, you can go to small claims court for some or all of your money to be refunded. I think that is for things that were less than 5 thousand dollars.
2007-07-25 06:49:25 · answer #5 · answered by nickipettis 7 · 0⤊ 0⤋
You can contact the company and you can contact the Better Business Bureau also known as the BBB to make a complaint.
2007-07-25 06:54:59 · answer #6 · answered by saxyjamers 1 · 0⤊ 0⤋
the best route would be to speak to the company who carried out the work, failing that speak to trading standards.
2007-07-25 06:49:15 · answer #7 · answered by rcat9999 2 · 0⤊ 0⤋
I would contact trading standards, they form part of your local council. If you just call their switchboard they should point you in the right direction.
2007-07-25 06:48:31 · answer #8 · answered by mark t 1 · 0⤊ 0⤋
Not sure where you are from but in Australia we have a 'department of fair trading.'
They can give you advise and or help get it fixed or get your money back. They have a lot of weight.
2007-07-25 06:51:46 · answer #9 · answered by Mickmalimus 3 · 0⤊ 0⤋
complaint to complaint department in the company
2007-07-25 06:50:04 · answer #10 · answered by Anonymous · 0⤊ 0⤋