i was quoted a price by a removal company as im moving to france from london,now they want £600 extra saying theres more stuff than first thought but as this was there quote are they entitled to it,they have all my belongings.
2007-07-24 07:37:09 · 8 answers · asked by razawire 4 in Politics & Government ➔ Law & Ethics
If the removal company have quoted you a price you have made a contract. A contract may be made:
1. In writing
2. Verbally
3. By conduct
I assume the contract was made verbally. However, did you sign a contract. Either way a contract exists. The law is very clear on contractual matters and that is the terms of the contract must be strictly adhered to. e.g. If I offer to sell you my car for £1,000 and you accept then we have made a contract. I would not be able, without your approval, to get out of the contract by saying "I made a mistake on the price" or "a friend would have given me an extra £300" etc.
Another point to consider is that if the contract was made in writing then there may be a clause allowing the company a reasonable increase or variation of the price - this is possible. CHECK YOUR CONTRACT!
If I make a contract and later suffer loss of find out I have made mistake this will not prevent me being bound contractually. After all many people buy shares on the stock market. A few weeks later the shares plummet and they could have obtained them for half that price. If a contract can be varied post contractually where would we stand?
If the removal company quoted you a price and you accepted it then they are bound to provide the service for the stated sum. Charging you an extra £600.00 because they have suddenly found more items than expected is no defence.
Tell them you want your money back or to comply with the stated terms of the contract. If they hold back your goods and do not comply they may be sued under the tort of conversion or tresspass to goods.
Good luck on your move to France!
2007-07-24 16:33:58 · answer #1 · answered by Vipguy 3 · 1⤊ 0⤋
At the end of the day this is their problem & not yours if they feel out of pocket due to mis-quoting this particular job.
If this removal company is too incompetent to give a customer an accurate quote for what they apparently do for a living then they are surely in the wrong business. It is their loss and they need to learn from it.
Personally I wouldn't give them a penny over what they quoted. Besides, whatever price you agreed beforehand in order for them to earn this contract, for that is what it is, then they are under obligation to honour this regardless of their loss.
Don't give in!
2007-07-24 15:03:23 · answer #2 · answered by Tsh 3 · 0⤊ 0⤋
Tough situation. There's one site about this, but it's mostly about what to do before hand:
http://www.movingscam.com/theScam.shtml
In your situation, I would probably try to pay them by check or credit card, then cancel the check/contact your credit card company and challenge the charge.
Legally (in the US). When a company mis-estimates on something they should be knowledgeable about (guy drilling a well for your house estimates, then raises the price after finding big rocks), you can tell him to go ahead and finish it, but you're not bound by the new terms.
I'm no lawyer, but that's what we were taught in my business law class.
2007-07-24 14:40:02 · answer #3 · answered by Anonymous · 0⤊ 0⤋
moving companies do the same thing here, they hold your stuff hostage. here the quotes are only estimates and they never charge the quoted price. My advice is if you want your things pay them or they might damge some stuff just for fun.
Good Luck
2007-07-24 14:41:58 · answer #4 · answered by Anonymous · 0⤊ 0⤋
If they hiked the price AFTER loading, you have a problem and need an attorney.
You may need something in writing to win this one.
Their quote should have been based on sight of the goods, not after loading.
2007-07-24 14:44:49 · answer #5 · answered by ed 7 · 0⤊ 0⤋
This is a pure case of hidden charges, everyone should analyze the reputation and complete charges list. Hidden charges are the word thing that one faces. So I suggest a good house removal company that doesn't charge any hidden charges.
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2014-08-27 03:02:17 · answer #7 · answered by ? 2 · 0⤊ 0⤋
pay them and when they have emptied your goods and on the way back to the uk make a call to customs regarding them taking back ciggies to sell and stand back and laugh while they rip the lorries to pieces .............revenge a desert best served cold
2007-07-24 14:41:43 · answer #8 · answered by silverfoxcb7 3 · 1⤊ 0⤋