I have verizon DSL and i have connection problems like the connection goes away all the time can anybody help.

Question

i live in an apartment so if i have a wiring issue im not paying and i called verizon they just do useless things and say that im lying.If im doing something like games my dsl light starts to blink and my connection goes away. can you tell me anything else i can do to fix this problem like do something on my computer thanks.

Answer 1

Why does my network connection drop every so often?

There are many possible reasons so I'll focus a common one: confused network auto-speed detection. Most contemporary network cards, hubs, and routers attempt to automatically determine the speed of each network connection. Sometimes they get it wrong.
The most common auto-detect confusion happens when the devices at both ends of a network connection are trying to auto-detect at the same time. The detection mechanisms can actually conflict with each other and cause one side to get it wrong.
You'll first need to know what speed the connection should be at. That's usually the fastest speed supported by your computer and the device at the other end of the network cable it's plugged into. If your computer is connected to a router that router's documentation should tell you. If you're connected directly to a DSL modem the speed is typically 10mbs. If you're not sure, select 10mbs as most faster devices are also auto-detecting and will match your selection.

To turn off network speed auto-detection:

Select Network Settings, either from your Start menu or from within Control Panel.
Right click on the connection that corresponds to your network card, and select Properties.
In the dialog that results, click on the Configure... button immediately below the "Connect using..." item that shows your network card.
In the dialog that results, click on the Advanced tab.
This is where things vary based on your network card. In the left-hand list will be a series of properties that can be adjusted. Look for a setting similar to "Speed", or "Link", or perhaps "Media Type". Click on that, and the right-hand "Value" dropdown list will probably have something similar to "Auto". If you click on that drop-down list and options include entries that look like "10mbs", "100mbs", and so on, you've found the right item. Change the setting from auto by clicking on the specific speed you've determined you want the network card to run at, and press OK (If the setting also includes a full/half duplex selection, full is normally correct.)

Windows XP will apply your setting change immediately. Other versions of Windows may require that you reboot for the change to take effect.

Answer 2

DSL connections sometimes suffer from a mysterious problem called "intermittent sync". This could be caused by poor-quality phone lines in your residence or outside at the NID, a failing piece of equipment at the central office, a short in a line, rainwater, wiring in your house, being near power lines, etc. In short...it can be a pain to track down the cause.

I concur--get some filters and/or splitters to put on your phones to reduce noise coming from them. Please don't make the mistake of putting a filter on the line going to the modem, however.

The problem could be in the phone jack you are using. Try a different jack; make sure the phone cords are less than 30 ft...the shorter the better.

Answer 3

How does it go away? Does it happen only to certain apps or games or is this plain random? What kind of devices are you connecting to the internet? Do you have a router connecting to your DSL modem? Have you tried plugging into different ports in the modem or the router?

Answer 4

It's probably interference on your line. Make sure you have those cheap filters installed between your phones and the jacks and if that doesn't work, call them and tell them they need to send a technician out to test the line and install a DSL splitter on your line or they have lost a customer. (Threaten.. Don't have to commit yourself)

A DSL splitter will COMPLETELY separate the DSL signal from the phone line singnal, which will make everything run faster.

Answer 5

You simply cool down the router and modem.
Power off them.
Wait until they get cooler.
Power on them.

Good Luck,