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my friends wanted to print a paper in my HP Laser Jet 6P printer...she put a paper smaller than A4size.first time it came out printed and when she put the paper to print...it went inside the printer but did'nt came out...now whenever i try printing it says paper jam..how can i take the paper out of the printer???i tried but there's no way.pls help me
pls understand i m very tenced

2007-07-23 08:47:08 · 2 answers · asked by kitkat 3 in Computers & Internet Hardware Printers

2 answers

Let's see... I think 6P is one of those that has vertical paper feed. So... here goes.

1) Remove all of the existing paper from the feed tray
2) Pull output bin in the direction given until it opens and you see the toner cartridge.
3) Pull firmly on toner cartridge until it slides out. Set it aside.
4) You *should* now see the paper crumpled up inside. Pull it out.
5) Replace toner cartridge until it goes in and "clicks" in and goes no further.
6) Close front output cover all the way in.
7) the printer should cycle through warm up and indicate "out of paper" in a few moments.
8) Add regular A4/Letter paper to feed and printout should resume normally.

2007-07-23 13:08:06 · answer #1 · answered by Kasey C 7 · 0 0

You have to open the accesses on the printer, includeing the back covers. They should snap in and out. Check your owners manual for instructions. Make sure power is off and use a flashlight if needed. Look inside and you should be able to see the paper. You can turn the rollers by hand and reverse direction to get the paper out. Close all the covers and power up.

2007-07-23 09:34:58 · answer #2 · answered by Anonymous · 0 1

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