I had sent my car off for its free annual service from BMW. All this was done no problems but when my car arrived back, their driver informed me that the windscreen wipers had broken during his journey. BMW collected the car and are now informing me I have to pay £127 to have this fixed. Should i be responsible for having fixed something that wasn't in my possesion at the time? Any help would be greatly appreciated.
2007-07-22 22:17:01 · 4 answers · asked by Anonymous in Cars & Transportation ➔ Maintenance & Repairs
Stand your ground.Think that they should pay for it themselves, as the car was under their care at the time. Try and bluff it. Say that if they don't repair it themselves, then all further repairs/services will be done at a different garage - and they will lose more money that way for certain.
Good luck.
P.s. They probably charged you too much for the car service anyway!
2007-07-22 22:36:38 · answer #1 · answered by jebaUK 2 · 0⤊ 0⤋
It depends what the problem is, and what caused it.
If the wipers were broken by the driver's actions (e.g. he pulled on the wiper arm and it snapped) then it is the garage's responsibility.
If the wipers failed to operate, perhaps because the motor is worn out, then that cannot be the dealer's responsibility, and you will have to pay.
2007-07-23 00:33:12 · answer #2 · answered by Neil 7 · 0⤊ 0⤋
you will possibly be able to desire to call your coverage organisation to envision in case your wheels are lined i.e. they insured the motorcycle on the line or against theft, yet you in basic terms despatched an element from the insured motorcycle, you will possibly be able to desire to have a observe with them then you definately may additionally make your declare, goodluck.
2017-01-21 13:31:14 · answer #3 · answered by alliance 3 · 0⤊ 0⤋
stand at the bus stop ...till its fixed
2007-07-22 22:22:26 · answer #4 · answered by mustaffa ciggy 2 · 0⤊ 0⤋