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I purchased a Samsung d900 of the Orange shop online and I bought with £50 top up included to get £30 handset discount but on the phone and the new sim card I only have 1p credit

I have registered my Orange card but it still doesnt seem to have added the £50

Can anyone help?

2007-07-22 06:18:05 · 3 answers · asked by Anonymous in Consumer Electronics Cell Phones & Plans

But I recieved the phone last Tuesday, would it really take that long? Should I have had a voucher?

2007-07-22 06:23:05 · update #1

So i shouldnt have to register anything then to recieve it, Im not in the wrong to ring them up

2007-07-22 06:27:13 · update #2

whos email address?

I think Im gunna ring customer services

2007-07-22 06:52:54 · update #3

So does it take 72 hours after I have registered the Orange top up phone?

2007-07-22 07:36:13 · update #4

3 answers

go to an orange phone shop and explain your situation

2007-07-22 07:58:51 · answer #1 · answered by arsenal rule 4 · 0 0

it goes on within 72 hours. i had to wait a couple of days.
edit: last tuesday! in which case ring them up!
edit2: after you register the sim card and you receive all the service texts. delete the texts and turn the phone off. turn it back on again and it should be there within 72 hours. if not then you should ring them up

2007-07-22 06:20:24 · answer #2 · answered by rjphillips246 2 · 0 0

contact the online shop by his mail incase he has not listed his mail id then track his web address and ask the domain he is registered with and u can get that fellow and ask him

2007-07-22 06:27:36 · answer #3 · answered by Ganesh 4 · 0 0

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