Sears Kenmore fridge --- Is styrofoam supposed to be where air blows?

Question

We had a fridge delivered but couldnt use it right away. When we finally plugged it in the fridge didnt feel cold. Inside the fridge at the top where the air blows there was styrofoam. We pulled what we could out but it feels as if there is still some in there and the fridge doesn't get very cold. Its hard to see in where the air blows from because the hole in the top faces the back of the fridge .The freezer works fine.
Is styrofoam normally put in there? Do i need to somehow pull out the rest of it?

Answer 1

The Styrofoam is not supposed to be there, it's part of the packaging....take it out.

Answer 2

Here's a simple troubleshooting solution. First, make sure the fridge and freezer door is closed. Next, open the fridge door (only the fridge door) and place your hand near the vent at the back. There should be airflow. **If there's airflow your fridge is working fine. Just allow the fridge 24 hours to reaching the cooling temperature. Place an icetray in the freezer and when the water is frozen both sides of refirgerator is in good standing**

If there is NO AIR coming from the vent, glance at the temperature settings and ensure both freezer and fridge settings are on 5. Next, open the freezer door, leaving the fridge door open. With both doors open, place you hand at hte back of the vent again in the fridge compartment. If there is air, you have something blocking the return air in the refrigerator. The return air in the refrigerator is located near the bottom on the left-hand side. It looks like a small vent. Be sure this is not blocked because it helps provide circuation of the cold air from the refrigerator to the freezer.

With both doors open, and if there is NO AIR coming from the back vent in refrigerator side, then the electronic air baffle is stuck in the closed position. To be sure of this, twist out the bulbs in the freezer and refrigerator and place a flashlight into to vent at the back, you should be able to look on the freezer side and see the light flashing (it must be dark in the freezer to see the light). If there is no light 180% positive the electronic air baffle is stuck.

The air baffle being stuck is a common problem on many side by side refrigerators. I recommend you send it back to Sears or call a Sears Service Tech. The repair is about 1 hour, not long.

Answer 3

check your owners manual for how to set the the air vents correctly. most newer fridges have the air passages molded into the foam insulation between the freezer compartment and the fresh food compartment. by doing it that way, the air from the freezer is insulated and stays colder so the fridge works less, hence more energy efficiency. another thing, did you have to move it when you were ready to start using it? if you had to tip it on it's side and bring it in from the garage or something like this, you could have caused the oil in the compressor to get up into the coils blocking the flow of freon. if this is the case, hopefully it isn't full of food already and you can just unplug the cord and let it sit overnight, and it should run fine in the morning when you plug it back in. good luck, hope this helps.

Answer 4

The styrofoam is part of the duct and is not supposed to be removed. If no air is getting to the fresh food side, put your freezer control on a low setting.

Answer 5

It does sound like the passage from the freezer to the fresh food side is plugged up. But, I can not imagine what you are describing. Can you go to a sears store and look at a similar unit and ask the sales rep about it?

Answer 6

The styrofoam might be part of the insulation, it might have gotten damaged or shifted out of position in handling, and blocking the air flow. Since it is a new refigerator; I would suggest seeing if the store will repair or exchange it for free.

Answer 7

If it is new call Sears