I was away for a weekend and my younger brother installed lots and lots of free games from the internet. We got spyware. I went through my hard drive and deleted all files and programs he installed. My browser was and is still very slow. I then ran spybot search and destroy AND kaspersky anti-virus but both showed nothing wrong. I checked my processes and found lots of new process that were never there before such as StarWindService, mDNSRResponder, mim and a few others. When I try to end these processes it says that access is denied. Any idea how to get things back to normal?
2007-07-18 15:45:23 · 5 answers · asked by Frankenchrist 3 in Computers & Internet ➔ Security
Couple of ways are there to get rid of this type of a problem.
1. If you can rolback to a know known image (Snapshot) of your hard disk. This solution only applies to some OS's and you should have an image to do this.
2. Look for all the unknown services on the internet, it has more details about the files it starts the service. So collect all the information and then start the machine in safe mode and delete all the collected files and restart in the normal mode.
3. There are couple of good spyware removers, even the one Microsoft give at free trial can remove a lot
4. If you know a little about the OS may log all the service related infomation so that you know which files are loaded to start that service. Bingo, delete all those files on safe mode.
5. Which is the ideal solution for windows is, back up the most wanted personel things, format the HD and reinstall the applications you want.
Cheers
Freek
2007-07-18 15:59:41 · answer #1 · answered by Freek 1 · 0⤊ 0⤋
Kaspersky Anti-Virus is not good at removing spywares,adwares,trojans and pop up.In fact, The best way to get rid of spywares,adwares,trojans and pop up is using a best anti-spyware to protect your computer.You must have 1 or 2 antispyware on your computer to protect your computer.Of course there are many solutions exist, all of them with their own strengths and weaknesses.So which anti-spyware is the most suited for your system? You can find out by reading in-depth reviews and comparisons of TOP 5 anti-spywares... some really great tips and links to Spyware removal programs.
Top 5 anti-spywares reviews,comparisons and download links on
http://www.spywaredetectors.info
You can download and scan your computer for free.
2007-07-20 00:57:17 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Well I'm sure you want something free
http://www.spywareinfo.com/~merijn/programs.php
I have sucessfully used HijackThis to remove many stubborn program from my Son's computer.
It goes into the registry and places Spybot search and Destroy can miss.
I haven't tried pay removal programs, but from what I've read some are scams too!
Also to to start ....Run....open MS config to clean out any startup services that were added.
2007-07-18 15:58:23 · answer #3 · answered by FIOS gamer 4 · 0⤊ 0⤋
check out
http://computer-probs.blogspot.com/
It not only gives complete solutions but also offers
free downloads of effective softwares which can detect
and eliminate all spy ware /virus /ad ware /Trojans completely.
2007-07-19 13:08:27 · answer #4 · answered by Anonymous · 0⤊ 0⤋
You need to use software that will junk this stuff. There are programs out there that have trash cans with them that will junk anything you toss in them.
2007-07-18 15:51:17 · answer #5 · answered by Belgariad 6 · 0⤊ 1⤋