What are peoples opinions of Australia Post, their service inparticular?
2007-07-16 17:55:39 · 6 answers · asked by kylisphant 2 in Local Businesses ➔ Australia ➔ General - Australia
Not much on their service - I've lost count how many times I've complained. I was waiting on very important papers from Tassie to North Qld - took 6 weeks in the mail to get here !
I can name at least 8 bills or letters that have been 'miss-placed by Aussie post'.
I now send everything registered post, paying alot extra but at least I know it can be tracked.
I remember the first time I complained .... I was on hold for 20 mins as the person that took my call didnt know how to handle a complaint or who to put me through too.... in the end I complained twice that day !
I assume you have had problems also ?
2007-07-16 21:29:26 · answer #1 · answered by • Koala • uʍop ɹǝpun 7 · 0⤊ 0⤋
You are not able to get any parcel from Australia Post until after they have attempted a delivery; and never on a Sunday. Once they attempt to delivery the parcel and are unable to do so (too big for your letter box, you ar enot home etc) they will leave a card saying that they tried to delivery and your parcel can be collected from the post office after a certain day and time. (This is usually the same day they attempted to delivery but later in the afternoon). It can be collected any day the post office is open, during their operating hours. If you do not collect it within a couple of weeks they will return the parcel to teh sender. The post office your can collect your parcel from will be detailed on the card. If their is a distribution centre in your area it may be there or it may be an actual post office. Many of post offices and distribution centres allow collection of parcels before the post office actually opens e.g. 6.00am. Many post offices (not distibution centres) will be open on a Saturday morning as well 9-12.00). Contact the post office where your parcel is being held and ask them how to collect it. You may be able to get it redirected to another post office which has better hours for you. Some one else may be able to collect it for you.
2016-05-19 23:05:23 · answer #2 · answered by ? 3 · 0⤊ 0⤋
I think australia post is great compared to the post service in Uae. I have a feeling the dubai post loses it on purpose
2007-07-18 20:57:17 · answer #3 · answered by Ladyofdubai 3 · 0⤊ 0⤋
Shocking service.
2007-07-19 18:09:53 · answer #4 · answered by Adam S 3 · 0⤊ 0⤋
REALLY BAD
2017-02-13 00:03:47 · answer #5 · answered by Anonymous · 0⤊ 0⤋
all I know is I was sent something express post on a Thursday morning (early) and didn't get it until late the following Monday...
2007-07-16 20:06:51 · answer #6 · answered by Anonymous · 0⤊ 0⤋