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My computer has a lot of viruses and I got other programs that just won't go away and almost all the time the PC is slow which effects the internet which is high speed so what I want to know is how do I like restart my computer like clean it so it was if it was a new computer I think you call it reboot or something but I just want my PC to be clean and if I do this will I get paint,Microsoft's word,etc back?somehow they got deleted I can't explain it anymore

2007-07-16 15:58:13 · 12 answers · asked by josias 2 in Computers & Internet Hardware Desktops

Also I think my computer is HD only because of the big H on the side of the proccers also I use windows XP

2007-07-16 15:59:31 · update #1

12 answers

It sounds like you need a computer tech to come to your home and do a clean up and re install some things as well.
I've never had to call one, since my SIL is one. So he will come over and fix my glitches when I have one. How do you
know you have had a virus. Usually they mess up a computer
so that you can't operate as usual.
What you can try is this, to see if you can go back to an
earlier date when everything was working fine. And then it
will lock everything in to that time, and you should be free of
glitches. Unless you really have a virus that's messing every-
thing up.
System Restore:
Go to your Start Button. Click onto Programs after the list
is on screen. Click to "Tools", Then click to Restore System.
When Restore appears, Click to Restore at an earlier time
and date. Then Click "next", after setting that time and date.
Click the most recent check point on the list, whether it's on
a calendar or regular list. Then Click: OK. Confirm Restore
Point, and click "next".
Your system should be 'restored'. Then shut down and
restart your computer as you normally do with the start
button presumably.
Try this before trying anything else. You also can contact
the Help center for your Internet Provider. And they can talk
you thru help sessions by phone.
You may need to delete all of the cookies, and temp files
and places on the internet where you've visited to give more
space to your hard drive. You can get easy instruction for
that from your ISP as well. If not, pose the question here at
YA and you'll get the instructions.

2007-07-16 16:28:21 · answer #1 · answered by Lynn 7 · 0 0

If this is a Dell do this

Using Dell PC Restore by Symantec
NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or
drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC
Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell PC Restore by Symantec is not available in all countries or on all computers.
Use Dell PC Restore by Symantec only as the last method to restore your operating system.
PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
Any programs or files added since you received your computer—including data files—are permanently
deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all data before using PC Restore.
To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2 Immediately upon seeing the blue bar, press .
IF YOU DO NOT PRESS IN TIME, LET THE COMPUTER FINISH STARTING, AND THEN RESTART THE
COMPUTER AGAIN.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.
The restore process takes approximately 6–10 minutes to complete.
56 Troubleshooting Tools
5 When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.
6 When prompted, click Yes.
The computer restarts. Because the computer is restored to its original operating state, the screens that
appear, such as the End User License Agreement, are the same ones that appeared the first time the
computer was turned on.
7 Click Next.
The System Restore screen appears and the computer restarts.
8 After the computer restarts, click OK.

Go to Microsoft Updates as you now will be WAY out of date.

2007-07-16 16:03:36 · answer #2 · answered by DOUGLAS M 6 · 0 1

If you have a restore disk or a companion CD with your operating system and drivers on it, you can put it in your CD tray and restart the computer. It should come up with options to restore your computer to the factory defaults.

Otherwise, you can go into Control Panel and go to Add/Remove programs to uninstall anything you don't want on there anymore.

You can also go to Start-->Run and type msconfig and hit enter. A new window will pop up, click on Startup tab, and you can uncheck anything that you don't want to run on startup. I'd be a little careful with that though, there could be stuff that you don't know what it is, but it might be important. I'd only monkey with stuff that you recognize and know what it is. Such as maybe Quicktime or something like that.

2007-07-16 16:05:42 · answer #3 · answered by storm.chasing 2 · 0 0

There are some softwares you can download to speed up your computer.
First,You should Fix Corruption and Errors within your registry.The registry is a main part of your computer's Operating System. With time, as you use Windows and install and uninstall programs, your registry will get congested and full of errors. So your computer could slow down. So, if you can clean it up this problem can be solved.Sometimes you can speed computer up by 300%. To clean up registry,You can download a software called regsitry cleaner---Clean registry,remnant,corrupt files and temp files,history,cookies,etc.. This site:
http://makepcfaster.info
lists top 5 registry cleaner,you can download and scan for free.
Second,Get rid of spyware/adware in your computer.spyware/adware hamper your computer's performance.It use system resources and slow your computer down.

So, to speed up your slow computer, use a registry cleaner software and clean your registry files first. It will make all the difference, and provide you with the immediate fix you need for your slow computer.Then,download a good anti-spyware to get rid of spyware/adware in your computer.

2007-07-16 17:53:03 · answer #4 · answered by That M 2 · 0 0

ok, i'm unsure if this might artwork, yet you may desire to provide it a try. in case you have domicile windows Vista, right here is how: bypass to start/administration Panel/device. A window will pop up. interior the left fringe of the window there is an option that pronounces more advantageous structures Settings, so click on that. then this different window will pop called device properties and then click on computing gadget call. Now, the present call of the pc might desire to be indexed there, so now you merely might desire to placed the call you want on the gap offered. Then merely click be conscious to confirm and ok. wish this helps.

2016-10-03 23:42:34 · answer #5 · answered by ? 4 · 0 0

try to use avg anti virus first and ad aware se by lavasoft. and windows defender from the microsoft web site before reformatting. reformatting clears out everything then reinstalls windows if you can avoid that i would

2007-07-16 16:09:27 · answer #6 · answered by Anonymous · 0 0

You should format your HDD and reinstall the OS trust me evrytihng will be fine I have being through this sitution also.

2007-07-17 01:48:48 · answer #7 · answered by RAVEN 2 · 0 0

You have wiruses. Find adadware, nod 32, spyboot and edestroy. That must help It is free on internet I dont know adresses.

2007-07-16 16:04:32 · answer #8 · answered by DaSu 2 · 0 1

Get your Windows Disk and Reinstall it, when it prompts you to format the hardrive, do it.

2007-07-16 16:04:08 · answer #9 · answered by Anonymous · 1 0

i think it called re-install your windows
i belive paint is already built in windows thing.
and about office, i think u can install it again. no big deal

2007-07-16 16:04:38 · answer #10 · answered by cerberos 4 · 0 0

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