just got my phone bill and they are charging me £4.50 because i still get paper bills .. does anyone else think this is unfair and do you think having the account online is safe ?
2007-07-16 08:28:02 · 8 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
It is unfair...If you dont pay by direct debit you ger penalised..
2007-07-16 08:33:19 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I worked at a company that charged for mailing bills because we preferred to use direct deposit and email a statement. Would it be possible for the phone company to email you the statement? I would let a customer service person at the company know your feelings on the subject. They may be able to suggest alternatives or, if nothing else, you can ask that they report a complaint to their manager.
I think it is best to just sign up for the online account. Most companies take extreme precautions to protect your account information. If you feel the need to have it printed out in front of you, you can print the statement from online. Also, if you do sign up for the online account, it is likely you could pay on the website and save yourself a bit of a hassle. I think it's a little annoying, too. :/
2007-07-16 15:41:43 · answer #2 · answered by arwen 3 · 1⤊ 0⤋
Try switching to a company that don't charge for paper Bills and who offer incentive to go paperless
Obviously nothing can ever be 100% safe but most big organisations online payment systems have pretty rigorous security .The reason your company are charging is that they would love to do away with issuing papaer bills for cost savings . That then puts the onus on us customers to do our own , suppose they call that progress???
2007-07-16 15:54:26 · answer #3 · answered by Scobill 7 · 0⤊ 0⤋
Trying to keep costs down, same here in the U.S. Me I pay every bill I can online, easy no cost and can insure that the check is not delayed in the mail. Yes it is safe
2007-07-16 15:44:53 · answer #4 · answered by Pengy 7 · 2⤊ 0⤋
Of course the account online is safe!
The worst anyone can do is pay your bill for you!
Your bank details aren't on it
2007-07-16 15:33:57 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Yes, totally unfair. I pay almost everythig either dd or online, never had a problem
2007-07-16 15:35:54 · answer #6 · answered by the truth has set me free 4 · 0⤊ 0⤋
not only is it safe on line but you usually get a discount for doing.the £4.50 will go right away.
2007-07-16 15:36:32 · answer #7 · answered by Anonymous · 0⤊ 0⤋
I think it unfair...but they do it here in the USA too.
2007-07-16 15:38:33 · answer #8 · answered by Anonymous · 0⤊ 0⤋