This is long but worth the time
Here on Yahoo! Answers, there are literally hundreds of queries everyday regarding virus and spyware infected PC users. Some folks have an idea of what they are infected with, and others simply know their computer is not behaving the way it should be. There are also hundreds of people who answer the calls for help, thank goodness. I have written this 'catch-all' response in order to quickly and effectively help you and others remove and disinfect your way to a trouble-free pc. I can also be reached via Yahoo! email should you need more help than I can give in this short space. Lastly, it is wise to print out these instructions in order to follow while offline.
Step 1) DON'T PANIC! Take a deep breath and go grab a cup of your favorite beverage. This may take awhile.
Step 2) Clean up your pc. Remove programs you don't use via the Add/Remove Programs in the Control Panel. In Vista, you remove programs by clicking Programs and Features in the Control Panel. If you are unsure of a particular program, you can check it against a list of offenders here: http://forums.majorgeeks.com/showthread....
Clean your hard drive of unnecessary files using CCleaner here: http://www.ccleaner.com/download/...
Save to your desktop, install it, then run the cleaner. Simple, yet it will free up tons of space on your hard drive. While you have the program open, run the Registry Checker as well. This will fix invalid registry entries safely. Note that you should run CCleaner for ALL accounts on your pc.
Step 3) Create a new System Restore point. Click Start>All Programs> Accessories>System Tools>System Restore. Create a restore point. Now delete all but this most recent restore point. Click Start>All Programs>Accessories> System Tools>Disk Cleanup. Click More Options tab, and then under System Restore, click Clean up. Click Yes to remove all but the most recent restore point. Click OK, click Yes, and then click OK.
Step 4) Now let's start to get rid of those nasties. Download the following programs to your Desktop. You should then install each one, but don't run them yet. Patience...patience.
Lavasoft's Ad-Aware from here: http://www.lavasoftusa.com/products/ad_a...
AVG Anti-Spyware from here:
http://www.ewido.net/en/download/...
Spybot Search and Destroy from here:
http://www.safer-networking.org/en/downl...
SUPERAntiSpyware from here:
http://www.superantispyware.com/...
I know this seems like overkill, but until someone can come up with one program that can detect everything in the wild, we need to use programs from several reputable sources.
Step 5) Use them safely. Once these programs are installed on your pc, their effectiveness may be negated by running scans normally. You need to reboot your pc into Safe Mode. Shut down your pc, wait a few seconds, then turn it back on. As your computer restarts but before Windows launches, press F8.
Use the arrow keys to highlight the Safe Mode with Networking option, which loads all of the above files and drivers and the essential services and drivers to start networking, and press Enter. If Windows launches before you can choose a safe mode, restart your computer and try again. Now it's time to start each program you installed and run scans. First, open Ad-Aware, update to the latest signatures, and run a full system scan. Delete any malware found, close the program and move on to AVG Anti-Spyware. Again, update, run complete scan, and delete the baddies. Do the same for Spybot and SuperAntiSpyware. When you are finished, restart the computer normally.
Step 6) Clean up and protect. I would recommend leaving AVG and Ad-Aware on your system, and delete the other two. These anti-spyware programs do not conflict and offer good future protection. If you happen to like the interface of the others, then by all means keep the ones you want, just so long as you have at least one solid stand-alone on your system. Uninstall the others via Add/Remove in the Control Panel.
Step 7) Not done yet. We've taken care of the spyware, but there still may be viruses and trojans lurking on your pc. If there is an anti-virus program running on your pc, shut it down. Yes, you read right, end the program. We need to run a few online scans that may conflict with the anti-virus installed. Go to Trend Micro: http://housecall.trendmicro.com/... to download and run their free online scanner. Take whatever action the scanner tells you for any virus found. Finally, do the same with the Panda Online ActiveScan : http://www.pandasoftware.com/products/ac...
Restart your computer.
Step 8) Peace at last. Make sure your anti-virus program of choice is running again and is up-to-date. If you do not have one, I suggest AVG Free Antivirus here: http://free.grisoft.com/doc/2/ or Avast 4 Home:
http://www.avast.com/eng/download-avast-...
Be sure you have at least one of the anti-spyware programs running, and also make sure you have a good firewall. PC Tools Firewall Plus is free and works on XP and Vista: http://www.pctools.com/firewall/... , as does WinPatrol 2007:
http://www.winpatrol.com/download.html...
This procedure will remove MOST malware. However, it may not catch some really nasty buggers. If you've followed all the steps and still believe you have something not right on your pc, you need some extra help. Go here: http://www.tomcoyote.org/hijackthis... to download a program called HijackThis. It examines certain key areas of the Registry and Hard Drive and lists their contents. Install, run and save a logfile which you may post on one of the forums listed on that same page as above. Some kind soul will then come along and examine your logfile and give you recommendations in order to wipe any remaining buggers away.
Please email me with comments, suggestions, and errors. If you like it, feel free to pass it on to other infected folks.
Source(s):
Many years of cleaning infected pc's
2007-07-15 19:39:11
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answer #1
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answered by DOUGLAS M 6
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hi there,
Use system tools to do these:
1. Scan disk
2. Disk cleanup - delete unnecessary files
3. Defrag the hard drive(s)
4. Delete cookies and temp internet files
5. Scan and repair registry through registry cleaner/repairer
6. Scan and remove spywares, adwares and viruses through respective applications.
7. If possible run applications to free ram at atleast 1 hour intervals
8. Keeps the "machine" free from dust and lints.
9. Ensure good ventilation
10. "TAKE A COFFEE BREAK WHILE U DO THIS"
2007-07-15 20:39:32
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answer #2
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answered by nastik 2
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Wow I'm sure that long lengthy answer above will get picked but no matter, I'll answer away anyways ^_^
* Don't put anything electronic on a carpeted floor. If you have to put plastic down and then put it on the floor.
* Try to keep your computer in a cool area and out of direct sun light.
* Make sure your Computer has at least one fan, even if it has a built in cooling system!
* Get a Optical Cleaning kit to take care of your CD/DVD drive and clean it at least every 3 months
* Have it plugged in a surge protector or get a battery backup that is programmable (it works wonders)
* Make sure your Operating System was a CLEAN Install (if it wasn't then it's up to you to wipe your drive and redo it)
* Get all the Updates for your BIOS
* Make sure you have correct and updated Drivers
* Get Patches and Update your Operating System on a regular basis on the one's you NEED (do not do automatic update if you have Windows XP or Vista do it manually as you see fit)
* Get and use on a regular basis (schedule timed tasks) an Anti-Virus. Keep the definitions updated at least each week.
* Get and use on a regular basis (schedule timed tasks) Anti-Malware software (make sure it detects Trojens and Worms as well). Keep the definitions updated at least each week.
* Get a firewall that you can understand and set it to a level that protects you but doesn't make you turn it off to go to your favorite sites. As in set it on a level that is also comfortable to you.
* Get an IP blocker program that masks your IP and generates a "front" one.
* Clear out your history and Cache every day, or better yet don't have it save any of it at ALL to begin with.
* Get a program that lets you easily optimize and keep track of your RAM performance.
* Learn how to open up your CPU and dust it out using a compressed air canister you can buy at any office place, computer store, or even Wal-Mart. If you try to keep the area dust free or you use a sheet to cover it you might have to only dust it 2 a year. If not I would recommend dusting it every 3 months at the very least.
* Keep your mouse, keyboard, and monitor clean as well. Actually, go a head and disinfect them (especially the keyboard)
* If you have an optical mouse make sure to keep the light source clean, if you have an older mouse with a ball, open it up each month and clean it out.
* Defrag your hard drive at least every month, as well as check for "bad sectors".
Well it's late at night, I think I got most of what should be on the list. Good luck!
;-)
^_^
2007-07-15 20:00:33
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answer #3
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answered by Am 4
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click My computing gadget then correct click close by Disk (c:) then left click on properties then left click Disk freshen up tab (stick to training) bypass back to close by Disk properties then click on kit, click on the Defragmentation tab then click Defragment,this might take approximately 30Mins, after Defragment has finished stick to same technique back to close by Disk kit then click on the blunders-Checking tab, tick the containers that look next then click okay to restarting computing gadget, this technique will take 30-45Mins. Then Delete any undesirable unused application . All at the same time will take a pair of million-2Hrs to end reckoning on reminiscence length and processor velocity, propose as quickly as a week
2016-10-03 22:01:55
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answer #4
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answered by Erika 4
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1-You must defragment your pc from time to time (start--> programs--> accessories-->system tools-->disk defragmenter)
2-Check your disk once in a month (right click on the drive--> properties-->tools-->check disk)
3-You must have an always on antivirus antispyware and if you want antiadware etc...
4-Don't upgrade to newer windows for example before being sure you can or this may damage the RAM or the CPU.
5-Be sure to ask of what you want without doing anything that may be wrong.
6-If you want to delete something always check for an uninstall and not directly deleting its files.
7-Go to "start-->control panel-->folder options--> advanced -->click on show hidden files and folders--> ok" then go to "c:\documents and settings\\local settings\temp" and delete all whats in it.
8-Go to "c:\documents and settings\\temporary internet files" and delete all what's in it.
Step 7 and 8 are to free some disk space (their space maay be more than 1GB)
Good Luck
moustafadafer@yahoo.com
2007-07-15 19:50:06
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answer #5
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answered by Moustafa Dafer 3
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Simple: Don't use Windows. Vista is XP with a few added security features and it looks pretty, but it's the same under the hood. Think of it this way: You can re-paint and put new tires on an old car but you still have an old car. Have someone install Linux on your machine or buy a Mac.
2007-07-15 21:39:30
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answer #6
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answered by Todd S 3
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- Have an up-to-date Antivirus, which does not consume too much memory and run regular scans
- Have a dependable spyware and run regular scans
- Defragment your system (at least) once every two months
And ...
- Keep your computer covered all times
- Vacuum it regularly
- Feed it fruits
2007-07-15 19:40:02
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answer #7
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answered by bindass 3
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use only in particular period or hurs. keep away
from the dirt. dont allow to others to use
frequently.
every day please clean the computer with cloth.
after using wihtout fail put of the comuter.
2007-07-15 20:18:37
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answer #8
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answered by Anonymous
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i guess the two first answers are right.
2007-07-15 20:34:22
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answer #9
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answered by shiela marie m 2
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