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I'm using at&t high speed internet. I left for a weekend and came back and the internet is going very slow. I can't watch videos on youtube and it takes forever to go to each site. There is the little boy who also goes on this computer and uses the internet. Could he have done something to it? Why is it going so slow? Please help

2007-07-13 05:25:41 · 4 answers · asked by Carolina 2 in Computers & Internet Computer Networking

4 answers

It would help if you told us about your connection. If it is wireless you may have freeloaders hogging bandwidth.

I would first power down the modem, router, and pc. If it is wireless, connect by wired connection and then fire up. Open the router config and shut off wireless connection. Make sure no other users are on. Go to www.pcpitstop.com and do a speed test. See if it is about at the rated capacity. If not call your ISP (ATT) and see if they have a problem. If they have no problems, then you have a serious system problem and need service (but this is unlikely).

Assuming the speed is OK, you have had freeloaders hog your bandwidth. Configure your wireless with WPA security, preshare key (change it if you had this), and MAC validation. Change all your wirless configs on all pcs accessing via wireless. You should be ok now.

2007-07-13 05:33:09 · answer #1 · answered by GTB 7 · 0 0

The little boy went out on the web and got you a nice load of spyware. Get rid of it ASAP! Best to you! ;-)=

2007-07-13 05:34:38 · answer #2 · answered by Jcontrols 6 · 0 0

disconnect yourself form the internet run a virus and spyware check then reconnect if still slow ring up your ISP

2007-07-13 05:31:15 · answer #3 · answered by Anonymous · 0 0

Turn the modem off and back on.

2007-07-13 05:31:08 · answer #4 · answered by necro 3 · 0 0

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