what does the vision,mission,principles and values of a company include?

Answer 1

vision: what you want to accomplish, and your long term goals, for example: to have a chain of environmentaly friendly, user friendy, employer friendly resturants, and to make money/a profit, doing this

mission: the exact product/service you are offering, and how you do it, such as opening one resturant now and providing daily meals that meet your goals

principles: your standards of conduct, how you will operate, plus the core concepts of the company, such as "employee satisfaction and customer satisfaction are primary concerns and will lead to a well run company which is profitable"

values: there again, the standards that are important to you, in this example, living in a healthy manner while not harming the environment

most often, all 4 of these are interconnected, your values will lead to the principles, to the mission and vision, or the vision will lead it off, and the others fill in,

Answer 2

It all depends on which company you are insured with as mentioned earlier. On a whole though if the car is under 12 months old (which I am presuming yours is) then most companys will replace the written off model with the same model. If however you have lost faith in said brand you may be able to negotiate that rather than getting a like for like swap over you can have the montery value.

Answer 3

deliver goods on time

have good 'after sales services'

quality goods with reasonable price.

prompt to customer requirement and try to serve them better.

minimise the waste on resources.