Do you find that more and more people are careless and inadequate in their job performances?

Question

I have found that I am more and more frustrated with dealing with government agencies and other service related fields. For example, I sent in an application form and my CEU certificates to get my teaching certificate renewed. I received a call yesterday stating that I did not send in an application form, but they did get my CEU's. The application form and CEU's were attached and mailed in the same envelope. The office staff lost it and then acted as if I was in the wrong. They didn't even have the curtesy to apologize for losing my application form. They said that they were "doing me a favor" by letting me fax the application. Because of their negligence, I had to print out and fill in another form and drive 25 miles to my husband's work to fax it to them.
Another pet peeve of mine are people who work for the public who are not courteous or devote attention to their customers. I was wondering if any of you are disgruntled or had problems with the general work force.

Answer 1

Yes. Too many people have been taught that nothing is really their fault and they don't have to meet any real standards. They were taught in school that they didn't have to work hard and if they failed it was not their fault and they didn't have to learn anyway. We are now dealing with this in the work force.

Answer 2

It's always been that way. I can remember 20 years ago when I was struggling financially, I was living in a rough neighborhood and suddenly the mail stopped being delivered. The carrier decided we should all have locked mailboxes, but he neglected to tell anyone, so all of our mail was being returned to sender. It took days to find out what was happening, because when we called the Post Office, we were told "that person" was on vacation and nobody else knew the answer. I remember thinking at the time that if I had done that at my job, I'd have been fired.
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Answer 3

I'm pretty sure that ratio hasn't changed- there have always been people with terrible work ethic, and the beauracracy of government has always embraced the mediocre. It's a perfect place for them to go, when you think about it, since the government isn't likely to accomplish anything anyway. If they're going to be lazy and careless, then the DMV is a better place for it then a hospital!

Answer 4

Yes, it's one of the reasons I'd rather find something someone threw out and fix it up rather than go through the distasteful processing of buying something and having to return it or argue about the register price versus the shelf price or wait for a price check or have to call ?customer service? for help - online processies are especially dreadful these days.

Answer 5

Amen.
You summed it all up beautifully.

Answer 6

no