My computer was eaten up with a virus so I cleaned it out and re-installed Windows XP. The problem I'm having is that I cannot connect to the internet now. When I go to the start menu, then My Computer, then to Network Connections there are no icons on the screen. There is supposed to be High Speed Internet icon and a LAN icon....neither of which is there. Did windows not install correctly? How do I get it to recognize my internet?
2007-07-12 02:37:45 · 12 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
Did you "format" the hard drive before you re-installed Windows XP? If not, I suggest you go back and do that, because even if Windows XP is now installed correctly, there is the possibility that the virus is still on the disk.
If you formatted your drive before re-installing XP, go to your Control Panel and open the System icon. Click the "Hardware" tab and then click the "Device Manager" button. Scroll down to Network Adapters (the list is in alphabetical order). Are your adapters showing properly?
If not, correct the adapter problem (may be a 'driver' issue), and see if you can add a network connection.
If the adapters are showing properly, but you don't have any "New Connection Wizard", then email me. I'll try my best to help.
2007-07-12 02:46:57 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Sounds like you have 2 problems.
1 There ought to be a network connection showing even if it's disconnected and this would be your LAN (Ethernet) socket. You probably need to install more drivers from a motherboard disk which came with the computer.
2 It sounds like you use an ADSL modem to get on the internet and that will have a setup disk of it's own and you need to give it your user settings. They should both have been supplied by your ISP when you signed up.
2007-07-12 02:44:01 · answer #2 · answered by Mike C 6 · 0⤊ 0⤋
Probably you do not have the drivers installed for your ethernet adapter. Right click on "my computer", then properties, hardware tab, device manager and see if you have anything with a yellow ? showing. If yes, you will need to locate the drivers for those items and install.
Also, the "high speed internet" icon sounds like a 3rd party installation. So if you have a cable modem, it probably comes from a disk that came with it. That is not a standard icon in win xp
2007-07-12 02:42:01 · answer #3 · answered by smckech1972 4 · 1⤊ 0⤋
first offfffff... have u set up a new connection for ur internet. Once u reformat ur computer ur old connetion will be gone and u wil ahve to set up a new one. goto start > connect > show all connections > create a new connection and just follow the steps provided by the wizard. This should work unless ur having problems with ur hardware or u didnt install windows correctly. email me if this doesnt work. i will try help u. thecreed1112@yahoo.com
2007-07-12 02:46:33 · answer #4 · answered by Undo 1 · 0⤊ 0⤋
Install the softwares from the cd that u got along with ur Motherboard ......
There probably must be a lan installation software or Download the free Astra32 sofware which will tell u all the detailed information about the Harwares on ur PC search for ur high speed lan note down its name and search for its drivers on the net..........
2007-07-12 02:44:48 · answer #5 · answered by Prince P 2 · 0⤊ 0⤋
You probably do not have the motherboard drivers loaded. Next, make sure that your computer is looking at the RJ45 port for it's internet connection. That is done in Internet Options under the Connections tab.
2007-07-12 02:45:49 · answer #6 · answered by Ron M 7 · 0⤊ 0⤋
You may have to set up you internet connection manually. Go to control panel and you will find "Network Connections", go to this. In the top left it will give you the option to setup a new connection. If you are unsure of the settings you may have to contact your ISP.
2007-07-12 02:45:25 · answer #7 · answered by mystical_maiden2202 1 · 0⤊ 0⤋
In xp its just P&P, but in your situation I think that you need to search your computer file for LAN connections and if nothing reinstall or repair
2007-07-12 02:42:48 · answer #8 · answered by memy 2 · 0⤊ 2⤋
you need to reinstall your NIC drivers
take your driver CD and make sure you have everything loaded correctly. go down the list in device manager and reinstall everything that have a yellow exclamation next to it
2007-07-12 02:40:31 · answer #9 · answered by imapirateaarr 5 · 2⤊ 0⤋
Was your modem infected by the virus? Or settings concerning the modem? Try this link. Scroll down to parts 1-3, etc...
http://pcsupport.about.com/od/operatingsystems/ss/instxpclean3_9.htm
2007-07-12 02:41:51 · answer #10 · answered by CAT 6 · 0⤊ 2⤋