Would you go with a company who drops customers and has BAD service? Sprint Nextel cuts 1,000 complainers and I fur one will not stay with them, will you if your a sprint customer?
2007-07-11 06:52:41 · 13 answers · asked by Anonymous in Business & Finance ➔ Corporations
I think everyone should leave them since they made such a oxymoron statement telling the ones that they dropped if they have any questions to call costumer service. Isn't that the reason they dropped them in the first place? oy vey!
2007-07-11 16:40:36 · answer #1 · answered by JESSICA G 4 · 0⤊ 0⤋
I heard that the customers dropped from Sprint, averaged 50 customer service calls a month. I know *I* don't average 5 calls A YEAR.
So I don't blame a company for not wanting to deal with high maintenance customers! It's a free country! People need to stop whining and start taking care of themselves. Now I'm just waiting for emergency rooms to throw out the people (untreated) that stop by with colds, and other non-emergency issues.
2007-07-11 06:58:44 · answer #2 · answered by Anonymous 7 · 0⤊ 0⤋
I suspect that those 1,000 subscribers lived in areas with poor cell phone reception - especially if they were Nextel Walkie-Talkie subscribers. Because they called Sprint and continually complained about their poor reception, Sprint correctly terminated their service and suggested that other companies could provide better wireless service than Sprint.
I lost many calls and walkie-talkie calls but I did not call Sprint to chronically complain about the lack of service.
2007-07-11 11:29:18 · answer #3 · answered by Anonymous · 1⤊ 0⤋
I got rid of sprint a few years ago and tell everyone to never use them. They rip you off on the bill if you are not looking at it very carefully for one. I can belive that they let customers go who brought up a problem.
I now have TMobile and have not had one problem with them. They can answer our questions and the bill has always been what they said it would be. They are the only company I have not had problems with to tell the truth.
2007-07-11 11:33:09 · answer #4 · answered by ? 6 · 0⤊ 0⤋
Simply put, no. I worked for Sprint, and their customer service and policies were the worst in the industry. I'm amazed that they have any customers at all.
I have T-Mobile. I get more.
2007-07-11 16:39:28 · answer #5 · answered by Sabrina Pandora 2 · 0⤊ 0⤋
No, as I grow older, I have less patience for poor service. I have been known to leave restaurants for lack of service and do complain. I work in the service industry and a client complaint gets my immediate attention.
2007-07-11 12:27:07 · answer #6 · answered by david42 5 · 0⤊ 0⤋
If I felt that I needed to call a company 50 times per month, then I would probably be smart enough to stop doing business with them on my own.
2007-07-11 07:02:02 · answer #7 · answered by Anonymous · 0⤊ 0⤋
It is just bad business. I get tired of hearing complaints too, however, it just comes with the job. I can deal with a bad company that is trying to improve, just not one that cuts down loyal customers..
DRAGON 2008
"I BELIEVE IN U.S."
2007-07-11 07:13:05 · answer #8 · answered by Anonymous · 0⤊ 0⤋
I wouldn't go with a company that drops customers. I wouldn't stay with them.
2007-07-11 10:34:46 · answer #9 · answered by nancy_biri 4 · 0⤊ 0⤋
i,d rather chew tin foil or get a root canal without anastisia then use sprint i,ve heard far to many bad things about them
2007-07-11 11:45:16 · answer #10 · answered by darkwolfe2000 2 · 1⤊ 0⤋