My printer is a hp color laserjet 2550L.
2007-07-11 05:51:21 · 4 answers · asked by мαяιαмஐ 3 in Computers & Internet ➔ Hardware ➔ Printers
If the "printer" doesn't work (as in it's own test pages can't print) read the error message off printer and repost a new question.
If the PC can't print to the printer, uninstall and reinstall the drivers from the CD, if still no printing repost question with more info, Windows version, Connection (Usb / network), any error messages seen
If it's a USB connection DO NOT connect before the driver isntaller asks you to, they just get confused.
Also worth checking printer folder, see if the driver has installed a "copy" of itself, if so try printing to the one marked "copy" if that works, simply delete other version, and rename this (right click, rename) to remove the "copy" and set as default (right cliclk, set as default)
2007-07-11 07:06:37 · answer #1 · answered by stu_the_kilted_scot 7 · 0⤊ 0⤋
Throw it out! Buy a new one. Else call HP Tech Support 1-800-474-6836 for tech help
2007-07-12 02:44:58 · answer #2 · answered by VIDYANAND A S 3 · 0⤊ 0⤋
If you explain what the problem is then you might get more help, "printer isn't working" is too broad a statement to pinpoint what might be wrong
2007-07-11 12:55:17 · answer #3 · answered by Anonymous · 1⤊ 0⤋
call hp customer service
2007-07-11 12:59:15 · answer #4 · answered by Grand pa 7 · 0⤊ 0⤋