Faulty wiring or Internet stealing?

Question

What is the connection between: being unable to receive or send emails, unable to connect to internet radio,and slow internet connection? In our company, our computers (mac and PC) are connected through an Ethernet (hob) network and to the internet (DSL). For several month it's been awfully slow. At the same time, we're unable to receive or send emails through programs like Apple Mail, Thunderbird or Outlook and also unable to connect to internet radio with iTunes or Real player. We've called our DSL provider but haven't resolved this problem yet. In our building there are several other business and offices. The telephone line from the street that supplies telephone service to different businesses, connect our business and then distributes to the others. All the business have independent telephone accounts. An interesting fact is that this problem occurs mostly during daytime. After 6:00 pm when most of the other business are closed, everything return to normal.

Answer 1

One suggestion is switch to a faster server. Insteat of dial out net service you should use a net server that is either satilite or cable service. It might be a little more expensive but in the end if you can get all of your computers online with no problem it would be worth it.

Answer 2

Sounds like you want to call your provider and have them come out to look at the way things are configured, and make sure that nobody is using services they aren't supposed to.

Then again, you probably have a T1 line coming into your building being used for internet and phone connections, so even if the other offices are just using the phones, your connection speed will drop.

Answer 3

Most likely there are so many different people using one internet line that it is clogging it up. It is also possible that there is a bottleneck in the system somewhere where all of the information is being choked, making huge delays and wait times. Try upgrading to a faster internet server like t1 0r t3.

Answer 4

most likely it's being interupted. you could try adding more hub's and encrypting the connection with a wep key. to me though to be honest sound's like an internal error with the way it hhas been set up. someone may have been playing around with your setting's, also it's a good idea, you may want to try this first, unplug modem then router for about 30 second's then plug in modem till all light's are green then plug router back in. see if that resolves the issue's sometime's you need to do a rebooting of the modem and router for it to work properly.

Answer 5

Could be a bandwidth problem. It can occur with an entire server, but also specific websites can get clogged if too many people are using it, say yahoo or Google.