Email etiquette: Is changing the color of the font to make emphasis in business email wrong?

Question

This guy that works for me consistently changes the color of the font of statements he wants to emphasize to the color red. This is absolutely driving me nuts. It occurs in every email corrispondence the guy sends out. It could be just one sentence and he will change the color of part of it. It wouldn't bother me if this was personal email that he was sending to friends or family. But it is business coorispondence the he is sending to customers and internally to other departments and peers in his department.

I think it is unprofessional because it makes the recepient feel like he thinks they are not smart enough to get his point. I'll mention as well that most of his emails are lengthy... perhaps the reason he feels the need to draw attention to his point by changing the font. Have you ever encountered this? Do you think it is unprofessional? Why?

Answer 1

I have not encountered this myself. But every professional knows that you should take email as you would any professional correspondence. You wouldn't change the font or color or anything else in a letter; it shouldn't be done in email either.

You are correct.

Answer 2

It's much more professional to either bold or underline. I prefer bold.