The following job ads should give you a good idea of what it's like in the real world:
Position Title: Senior Customer Relationship Executive.
Reports to: Store Manager.
Manages: Customer Relationship Executives
Job Description: The CRE is TrySports first interface with our customers and as such has primary responsibility for the customer relationship. While sales are always important, the ultimate, long-term priority for TrySports is exceptional management of our customer interface. Store success is ultimately measured through profitability. However, the level of excellence we are striving for, with long-term growth in mind, will require achievement of store objectives across the following areas:
Customer Relationship Management.
Customer Rewards Program.
Sales & Net Profit.
Operations & Administration.
Strategic Partnerships.
Customer Relationship Executive
Position Title: Customer Relationship Executive.
Reports to: Senior CRE.
Job Description: The CRE is TrySports first interface with our customers and as such has primary responsibility for the customer relationship. While sales are always important, the ultimate, long-term priority for TrySports is exceptional management of our customer interface. Store success is ultimately measured through profitability. However, the level of excellence we are striving for, with long-term growth in mind, will require achievement of store objectives across the following areas:
Customer Relationship Management.
Customer Rewards Program.
Sales & Net Profit.
Operations & Administration.
Female Relationship Executives
Functions:
.Customer Care and Client Relation
.Detailing the Company Products
.Assisting Operational functions
.Documentation
2007-07-10 03:21:11
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answer #1
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answered by Sandy 7
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