Hi, I live in a block of flats, a neighbour upstairs had a new washing machine delivered and the old one taken away. I saw the Comet take the old appliance along our communal hallway which is made of tiles. They have scratched the floor and down some steps they have also chip the top edge of the floor tiles! They were not apologetic at all and thought it was just a joke and accidents happen! I was not impressed with their attitude and will complain to the company. They did seem careless and heavy handed. Question? Will I be wasting my time complaining to the company, they should surely pay for fixing the damage? We have CCTV evidence and witnesses.
2007-07-08
21:04:29
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6 answers
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asked by
fluff
1
in
Home & Garden
➔ Maintenance & Repairs
Thanks for the comments and support. They were negligent and unhelpful. They should have been more professional. I will offer my evidence and get a copy of the CCTV footage. The damage is bad and dangerous(sharp knife like edges). Thanks again.
2007-07-09
00:46:05 ·
update #1