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I have the re-installation disc but need to know step by step how to erase dell hard drive and reboot system. Computer is suffering from trojan horse. Please be specific as possible for I am an idiot when it comes to computers......obviously! Thanks for the help!

2007-07-07 19:56:12 · 3 answers · asked by V 1 in Computers & Internet Hardware Other - Hardware

3 answers

You can find all the guidance you need at www.windowsreinstall.com

good luck

2007-07-07 20:37:28 · answer #1 · answered by stu_the_kilted_scot 7 · 0 0

You don't have to or recommend erasing the hard drive THEN installing your OS. just put in the OS cd and install and choose complete, clean, destructive whichever is it on your system. But a trojan horse don't really do too much except seal information from you. Worms find the way in and VIRUSES destroy the computer.

2007-07-07 20:12:23 · answer #2 · answered by matt_smith_1984 2 · 0 0

Use KillDisk then just boot with the install disk and follow the on screen instructions.

http://www.KillDisk.com/

2007-07-07 20:03:34 · answer #3 · answered by acklan 6 · 1 1

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