You have to call your service provider's customer service. They are the only people that can give you the PUK code. They will verify that you are the account holder and ask for some information from the sim card itself. After that, they will get you the PUK code. Stay on the line with them until you successfully enter the PUK code.
2007-07-06 18:14:42
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answer #1
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answered by Anonymous
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Alcatel Government Phones
2016-12-28 05:27:16
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answer #2
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answered by ? 3
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This Site Might Help You.
RE:
my phone is asking me my PUK code but i dont know what it is. What should i do? Is there a site that i can go?
2015-08-12 00:18:21
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answer #3
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answered by Lue 1
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You somehow managed to lock your phone,
PUK = (Personal Unlock Key) If the account is in your name with the sim, you need to call the network you are with and ask. Explain the situation to them. If you do get this cleared up, dont not to ever play with security code settings on the phone because 9 times out of 10, all it does is lead to the PUK problem.
2007-07-06 18:13:43
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answer #4
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answered by piiing 2
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Alcatel Puk Code
2016-09-28 06:08:25
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answer #5
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answered by greeno 3
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Go here and type in your cell phone model...........you can get the PUK CODE right on the website. And there's NO WAY to burn a SIM card. It just gets locked. NOT BURNED, OR FRIED LIKE SOME PEOPLE THINK....HAHAHAHA
CLICK PHONE/DEVICE SUPPORT. Once you type your phone in then do a search for PUK and it will give you all the instructions. Your phone will work again in less that 10 min.
If you dial 1-800-331-0500 AT&T customer service can give it to you too. The website is easier of course.
2007-07-06 18:13:43
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answer #6
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answered by skoosh_me 3
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Unless you still have the box that your phone came in which will have the PUK code on it then the only option is waiting for them to speak to you and they'll give you it. 1 hour seems a long time- when i had to ring for it, it wasn't that long. Stop trying to guess it though- a PUK code is about 16 digits and isn't something you have set yourself so you don't have a chance :-)
2016-03-18 01:19:53
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answer #7
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answered by Mary 3
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Different phones have different ways of dealing with this error message
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Unblock My Mobile
If you suspect that your handset has become blocked, you may need a PUK Code. PUK stands for Personal Unblocking Key. If you have entered your PIN code incorrectly 3 times your sim card will be blocked and you will be unable to make and receive calls/texts.
Check the table below to find the error message your handset is displaying, this will help you decide how to proceed.
Manufacturer If you see the following - you need a PUK If you see the following - you need a new SIM
Sony Ericcson Pin blocked - Unblock? Blocked - Contact your Card Provider
Motorola Blocked Blocked - See Supplier
Alcatel 3 Bad Codes! PUK Code Please call operator
Philips Enter PUK PIN blocked (May say SIM blocked)
Nokia Simcard blocked - Enter PUK Simcard rejected
NEC This SIM is blocked Unusable SIM
Trium Enter PUK Phone permanently blocked
Sharp Pin Blocked Enter PUK PUK Blocked
Panasonic SIM blocked SIM blocked
O2 XDA / XDA II SIM Card blocked. Please enter PUK SIM card is invalid. Contact your service provider for assistance. Emergency calls can still be made.
Samsung Please enter PUK Code Contact service provider
I'm not sure We can give you your PUK code even if you don't know the Make or Model of your handset.
If the error message indicates that you need a new SIM, please contact customer services.
If the error message indicates that you need a PUK code, please enter your mobile number below and click 'Go'.
Your PUK number will then be shown to you on screen.
2007-07-06 18:14:08
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answer #8
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answered by QuiteNewHere 7
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Hey my phone did the same thing you have 2 call customer call and ask them for it but PLEASE DONT keep pressing in numbers you will burn out your sim card trust me I did it twice!!!
2007-07-06 18:13:35
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answer #9
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answered by Anonymous
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you have to go to the store. They have it on file. If it is on the internet, I do not know where it is. It would be on your account, because the PUK code is different for everyone I believe.
2007-07-06 18:12:50
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answer #10
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answered by christierose21 2
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