my job gets repeated phone calls from a correctional facility. how do i prevent this?

Question

ok, heres the story. i work at a restaurant that gets busy on the weekends. anyhow, there was a waitress who used to work here but now has gone to other things. but when when she was waitressing she met a man. that man is now behind bars but he calls in to check up on her. the thing is, he calls in excess. but he also calls collect. how do we stop receiving phone calls from the facility.?

Answer 1

Stop accepting the charges when he calls collect.

You had to ask?

Answer 2

Ask the manager to contact your local phone company and purchase the "call block" feature (charges for the feature depend on where you are located...typical is around $5/mo) ; after the man attempts the call, a short code is input and it blocks that number from being able to reach the number in the future.

If the manager cannot get authorization to do this, he/she should issue a memo advising that any collect calls should be refused...sooner or later, the guy will get the message.

Answer 3

HMMM, That same thing happened to me, One night about 2 am. I get a collect call and its from a jail but they didn't tell me who it was so I accepted and this guy was like I got the wrong # can you call my sister and tell her I'm in here, Just click over and call her Ill tell her , Here is her #. I said NO He or someone else from there Kept calling late at night to get you off guard, But I wouldn't pick up it stoped after 2 wks or so, The phone Co. said I could file a complaint, But I didn't so call the phone co. or the Jail and let them know about it.

Answer 4

Stop accepting the calls at all. In extreme case you could contact the facility and tell them to quit letting him call-they can do that.