Question for ebayers....?

Question

I sold a couple of Items to one customer and they paid through paypal but for some reason it took a few days to clear.Then it finally cleared but the paypal invoice has a different address than the ebay invoice.I have sent the costumer a couple of emails to see which address is correct but they do not respond. What should I do?

Answer 1

In this situation I usually ship to the Ebay address. Some people don't think to update their paypal address if they move because the payments come through a bank account. With Ebay the address MUST be correct in order for them to get their packages- so I think it makes them more likely to keep it updated.