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I tried to use a recovery disk, however, the computer can not read the disk,

2007-07-05 07:32:45 · 6 answers · asked by Anonymous in Computers & Internet Hardware Other - Hardware

6 answers

if your computer is infected with a virus, now is not the time to learn how to fix the problem. Take your computer to a professional computer store (not Costco, Sam's or a place like that) and have them clean it up for you. After your computer has been cleaned up, get a good anti-virus program and learn what you can.

2007-07-05 07:41:57 · answer #1 · answered by davidmi711 7 · 0 0

To fix your computer entirley...you should hae gotten a couple of disks with yoour computer...insert the disk tht says system recovery n follow through the simple steps...it should take maximum 50-60 mins..but b4 that you should have backup for all of ur important files

2007-07-05 14:40:34 · answer #2 · answered by guju4lyfe921 2 · 0 0

Antivirus program (suggestion: keep and anti-spyware as well).
If cleaning up your computer with an antivirus program doesn't solve it, my best suggestion would be to reformat your HDD - that is, reinstall Windows. Note: make sure you backup all of your information (data files) somewhere else before doing this.

2007-07-05 14:38:56 · answer #3 · answered by TaniaCardenas 2 · 0 0

Anti-Virus software might do it. Or you can use system restore to set the computer back to before it was infected.

2007-07-05 14:39:04 · answer #4 · answered by crazydave 7 · 0 0

you really have to know what to look for and what you are doing. it is tough without proper training in how to seek out and destroy corrupted files. so unless you are an expert i suggest some anti virus software to fixthat problem

2007-07-05 14:36:34 · answer #5 · answered by Anonymous · 0 0

Try http://www.avgfree.com

2007-07-05 16:39:42 · answer #6 · answered by frank21142226 6 · 0 0

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