my computer has a virus but i don't know how to do "system restore" can somebody who knows how to do it help me please?
2007-07-04 18:33:42 · 4 answers · asked by Karina 1 in Computers & Internet ➔ Security
Start / Programs / Accessories / System Tools / System Restore
2007-07-04 18:36:49 · answer #1 · answered by perk2u_wi 5 · 1⤊ 0⤋
try f 8 first
then if needed system restore
computers what a world
i would try
1 - turn on monitor
2 - turn on computer
3 - constantly tap f8 - located at top of your key board
4 - when new screen comes up - use up and down arrows on your key board
to high light safe mode or last know good configuration etc
5 hit enter on key board
6 - windows should start or it will give options on how to start windows
system restore
first RIGHT click on my computer
choose properties
then on system restore
MAKE SURE (system restore is checked)
you can also delete last restore
just click undo last restoration when you do the things below
then close that window
then
1- click start at bottom of screen
2 - then click choose all programs
3 - then click pc help tools or could be in accessory's
4 - then click on system restore
5 - then click on restore to an earlier date or factory settings
6 - choose a date when it was working - or factory settings
7 - let it run it may take a while - follow directions - if any
8 - restart THEN CHECK STATUS
choose destructive recovery as last resort you may have to look hard to find this option
on mine i went to compact system recovery
that was under pc help tools and also in accessory's
BACK UP IMPORTANT THINGS TO CD NO MATTER WHAT OPTION(S) YOU CHOOSE
after restore you need to make sure you have all windows updates
AUTOMATIC UPDATES FIREWALL ETC
go to start (in the blue bar)
control panel
security center
set up options
i suggest automatic updates
to do a manual check go here
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
WITH CD ETC
http://windowsxp.mvps.org/XPClean.htm
http://www.michaelstevenstech.com/cleanxpinstall.html
2007-07-04 18:36:50 · answer #2 · answered by Q&A Answer Mans Retired 7 · 1⤊ 0⤋
Use your system restore CD/DVD. Just put it in and let it boot up. Everything should be automatic
2007-07-04 18:36:38 · answer #3 · answered by BigWashSr 7 · 0⤊ 0⤋
system restore will not affect the virus.
2007-07-04 18:36:40 · answer #4 · answered by Anonymous · 0⤊ 0⤋