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I would like to hear how to improve my customer service skills. And the best place to find out what works, and what doesn't is right here at my fingertips. I would like to hear about your best and worst customer service experience. It could be when you were at the drug store this morning, the doctor's office, at the post office, and at your local Walmart store. Please tell.......
Thanks

2007-07-04 11:52:57 · 6 answers · asked by babysteppin2003 3 in Local Businesses United States Boston

6 answers

I have a relative who made several flights from California to Boston this winter and spring. She was on US Airways and they kept her plane on the runway for three hours without letting anyone off or providing any food or drinks. She wrote to them about her experience and they sent her a letter saying that they verified what she said by checking their revords and were sending her a $150 check to say they were sorry and were hoping to learn from their failure. The next time she used US Airways this spring they did the same thing - stayed on the runway for hours again and did not serve anything to the passengers or go back to the terminal. Again she wrote to them and again they send a $150 check with a note saying they are still trying to improve.

2007-07-07 15:12:23 · answer #1 · answered by Rich Z 7 · 0 0

They are trying to find out if you have dealt with customers in any way before. Have you worked in a shop or restaurant, for example. You can explain where you got your experience dealing with customers, for how long, the type of customers and exactly what your duties were. For a good explanation of the customer service interview go to the website below.

2016-05-18 02:17:28 · answer #2 · answered by arvilla 3 · 0 0

That's a good observation

2016-09-19 22:03:06 · answer #3 · answered by ? 4 · 0 0

I've been browsing the web more than 2 hours today searching for answers to the same question, yet I haven't found any interesting discussion like this. it's pretty worth enough for me.

2016-08-24 07:41:09 · answer #4 · answered by ? 4 · 0 0

That's not wrong

2016-07-29 09:00:25 · answer #5 · answered by ? 3 · 0 0

keep a smile on ur face!!!!!!!!!

2007-07-05 06:56:01 · answer #6 · answered by Anonymous · 0 0

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