what do you mean about screen?

Answer 1

what?

Answer 2

When somebody says "the about screen" they usually mean the screen that has information "about" the program that constructed the about screen. In Internet Explorer 7, you can open the about screen by clicking Help then About Internet Explorer. I get a version number, cipher strength, product ID, and update version.

Answer 3

Please re-post and describe your specific problem, with the program name and error messages (if applicable) and a description of your PC, monitor and operating system.

If your machine hasn't completely given up the ghost, reboot the darn thing to see if you can re-create the problem, taking careful notes on everything you do along the way. Write down any error messages you encounter and don't leave out any of the "technogobbledygook".

OPTIONAL:

***
Even better, capture a screenshot of every error message you get. If you don't already have a favorite screen-capture program (like MWSnap), use the one inside Windows:

Press ALT + Print Screen to capture the current window, open Paint or WordPad, select Edit > Paste, then save the file in your documents folder with a descriptive title, such as "Error message when trying to access My Documents.jpg."

That way, you can send us links so we can see for it ourselves.
***

Then, we can try to help.