why does my broadband connection disappear with my new bt freestyle 210 twin?

Question

i have no problem with my old phone

Answer 1

Check first if the dsl light shows loss of sync. If so you probably do not have the filters connected correctly, you need one for each socket with equipment connected. If it remains synced, the wireless channels used by cordless phones are in the same band as the wireless connection for the computer. Try keeping all the phone equipment well away from the router and pcs. You could try changing the channel of the router.