when i go to the index page of my own web site, Norton Anti-Virus pops up with the alert that a virus?

Question

when i go to the index page of my own web site, Norton Anti-Virus pops up with the alert that a virus has been detected on my computer, the virus name is *downloader* and it is located in:

c:\windows\tempo...\index[1].htm

it further says that access to the file has been denied.

I've searched for the file and it doesn't exist. My web site's index page is, index.html.

This alert is only coming up when I go to the index page of my web site. I can go to other web site's no problem.

I've done a virus scan but Norton doesn't find the virus through a scan, only when I go to my page.

Can anyone advise what I should do to get rid of this virus? Are people visiting my web site being infected with the virus?

Any help that can be provide would be so greatly appreciated.

Answer 1

It is possible that someone else has loaded a downloader (or other nasty spyware) on your web site and that is attempting to install whenever anyone visits it.

I read recently (I think on a techrepublic paper or blog) about how prevalent this problem has become.

Maybe you can check with your web hosting service to see about cleaning up your web site and for tips on how to keep it clean.

Answer 2

You need to check your website... your index page has been hacked!!!!!! It happens very often, someone gains access, puts links to trojans and virus files on your homepage.

You need to check your entire website for additional files and delete them and reload your website!. Then look for how they got into your site..(weak passwords are generally the culript as are bad php codes)

Answer 3

norton is junk, i had a lot of problems with it. the program also does not recognize new viruses.
i had norton, and my computer was shutting down by itself. i did a scan with avast and it found 8 trojan horses that norton never recognized.
i highly recommend avast antivirus.