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I had the leather seat cover replaced in my 2007 Outback LL Bean after 5 months as the dye had really worn away and the surface cracked to the point that there was an actual hole in the seat. The new leather replacement (factory original, under warranty) is already showing similar wear after only THREE WEEKS. In this period, I have only put 400 (four hundred) miles on the car and I've only gotten in and out of the car about 60 (sixty) times. I am very careful about sitting down in the seat without sliding across it, especially after the first one developed a hole so quickly. I wear a smooth leather belt and I don't wear any crazy kind of abrasive or studded clothing. I have not even worn a jacket in the three weeks I've had my new seat. I don't understand why the seats have worn so quickly. Has anyone else had this problem? Do you have any suggestions for me?

2007-06-28 17:35:40 · 3 answers · asked by Picture Taker 7 in Cars & Transportation Car Makes Subaru

I'm in rural South Jersey. I NEVER open the sunroof except a crack to cool things off on really hot days and then for only a minute or two. I NEVER leave the slide open and I generally place one of those reflective shields in the window when the car will be in the sun. (They really work, by the way.)

I pretty much ride by myself. My wife has been in the passenger seat a total of about 300-400 miles since I bought the car in January. I don't think anyone has ever been in the back seat of this car. Anyhow, there is no wear on the other seats, because nobody is ever using them. ...and my wife weighs barely 100 pounds...

I did send a firm letter to Subaru of America, only an hour north of me, saying that this is an unacceptable defect and it would prevent me from buying another Subaru if they can not resolve the problem

Yes, I know LL Bean really has nothing to do with making the car. They did send me a really nice tote bag with the Subaru logo on the handle, though...

2007-06-29 05:46:29 · update #1

3 answers

Is this just the driver’s seat or have all the seats shown the same fading and cracking? Since this is still under warranty I would take it back and have them replace "all" the seats covers. If it's happening to one seat that “is” being used, the others are likely to do the same after they are sat in a few times. Leather is like fabric; you can get a bad lot or run that will fade, bleed or wear excessively due to a flaw in the workmanship or quality of material. Just because it's LL Bean doesn't mean it's without the "possibility of flaws," this is no fault of the company since they don't make the leather. I would take it back to the dealership and demand an upgrade in the quality of leather and have "all the seats re-covered" since it is a possibility the others will do the same thing with slight wear and given time you will notice they don't match. Either that or discuss the return of the car if they can't provide you with “seats” to go with the car. They usually move fairly fast on that threat, especially coming from a respected dentist in the community.

I had a similar incident years ago with a van that had carpet wearing out through the mat to the carpeted floor within a few months time just under the drivers feet area. They had to replace it not once, but twice. The second time was because there was a slight shade difference and they didn't make the attachable mats in that same shade of fabric. So I can understand your dilemma, they will fix it if you demand it. If you don't do anything, neither will they. Good luck!

Additional information: Exactly, that is just what I meant, even if no one has sat or rode in the car using the other seats, chances are that if the driver seat fabric or leather in this case, is defective, then they all are. Have them change them all out now while you can. Try to do it later and you may run into a larger obstacle with more resistance. Deal with the dealership where you bought it, let them argue your problem with the auto manufacturer. Hope that tote is nice....I didn't get anything except for my van being repaired and what felt like an ulcer at the time.

2007-06-29 04:47:48 · answer #1 · answered by HeatherS 6 · 0 0

ok you should A) Use a robust leather-based conditioner B) in case you reside in a interior of reach the place you may save the homestead windows cracked do this you will save it from heating as much as immediately alrm with 2 ay distant etc C) Use a windshield defend to block the bright warmth of the sunlight and D) Use Seat covers for the front and custom seat covers for the decrease back stable for while u resale yet you wont have the flexibility to delight on your leather-based seats or E) Dole out some actual money for some actual stable leather-based and have the entire ingredient repalced back

2016-10-19 01:12:19 · answer #2 · answered by manca 4 · 0 0

I have a 2005 LL Bean w/ full leather w 45,000 miles and my seats look like they're brand new. Must be climate difference. Is it very dry where you live? Do you leave your sunroof open all the time?

2007-06-28 19:09:13 · answer #3 · answered by trail guy 2 · 0 0

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