Computer crashed and has not recovered yet?

Question

Simply my computer crashed, tried to recover it but failed multiple times, has not worked ever since. Computer is about two months old and it is a DELL with Windows Vista. Been crashed for several days. Any suggestions?

Answer 1

Try this

Using Dell PC Restore by Symantec
NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or
drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC
Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell PC Restore by Symantec is not available in all countries or on all computers.
Use Dell PC Restore by Symantec only as the last method to restore your operating system.
PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
Any programs or files added since you received your computer—including data files—are permanently
deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all data before using PC Restore.
To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2 Immediately upon seeing the blue bar, press .
If you do not press in time, let the computer finish starting, and then restart the
computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.
The restore process takes approximately 6–10 minutes to complete.
56 Troubleshooting Tools
5 When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.
6 When prompted, click Yes.
The computer restarts. Because the computer is restored to its original operating state, the screens that
appear, such as the End User License Agreement, are the same ones that appeared the first time the
computer was turned on.
7 Click Next.
The System Restore screen appears and the computer restarts.
8 After the computer restarts, click OK.


Hope this helps
Doug

Answer 2

Give this a shot.

Turn on your pc. Put the Vista disk in the CD drive. Hold the power button in for about 5 to 10 seconds and the PC will shut off. Turn the PC back on and it should boot from the Vista cd.
Hopefully, it will ask if you want to do a full install or a repair install. Give the "repair" install option a shot and see if that fixes your headache.
If not, do the same process all over again and select the "full install" option.

Hope this helps.

Answer 3

If it is only 2 months old it is still under gaurantee. Contact Dell they have to repair or replace it.
Eamonn.

Answer 4

Call Dell because it should still be under warranty.

Answer 5

click on the "initiate" button on the backside left facet of your laptop. Then click on seek. seek for despite you % - pictures, song, etc. it truly is all nevertheless there. enable the laptop end looking and double click on despite report you % and it will open. you may then reproduction the report and pass it to a diverse region on your laptop. do no longer delete something.