Pc is 6 months old, built by expert, had to take it away because it kept freezing and wouldn't let me shut it down. Now it just switches itself off when on internet or not!. sometimes has frozen and mouse wont respond, even when I try ctrl/esc. any help appreciated. Should add when it turns itself off, screen just goes black and takes me off internet. Have tried rebooting, and sometimes it wont respond until I have left it for a few minutes. HELP! Thank you
2007-06-28 07:28:16 · 11 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
This sounds like either a power or a heat problem. It may have been built by someone who knows what to do, but what about the parts. First, your power supply could be either failing, or, there may be too much demand from your hardware components. If your PC is full of top-of-the-line components, this is likely a problem if your power supply is too week to support them. You will need to replace it with a more powerful one.
The other possibility is that your PC is not adequately cooling itself. This could be due to a lack of fans, not enough fans, or a fan that is not working. Also, make sure you PC is in a location that allows a lot of air circulation. Your PC contains sensors that will actually turn off the computer if it determines that it is too hot in order to protect hardware components.
Consult with either the person who built the PC, another computer tech, or even a repair shop to determine exactly what is wrong if correcting the above issues does not work.
2007-06-28 07:44:13 · answer #1 · answered by pooky254 4 · 1⤊ 0⤋
hopefully you got at least 1yr parts and labor, I would take it back to the expert who made it.
Sounds like either you have some serious configuration problems or youve been infected with a virus or malware in which case you need an antivirus and malware protection to clean out the bugs. the mouse things sounds like spyware or malware. you can try spybot s&d which is free and see if that helps.
2007-06-28 14:38:40 · answer #2 · answered by fishshogun 5 · 0⤊ 0⤋
I think this says a lot about the so-called "expert" that put it together. Hopefully, s/he will sort it out for you ... and free of charge.
If you haven't already done so, I'd suggest installing anti-virus, anti-spyware/adware/malware and running them in safe mode.
Get your "expert" to check the hardware within your computer, particularly the psu and fans ... especially the cpu fan.
2007-06-28 15:25:43 · answer #3 · answered by micksmixxx 7 · 0⤊ 0⤋
Sounds like a dodgy power supply to me, especially if it's taking a few minutes for the internal fuses to reset themselves.
Start with replacing that.
2007-06-28 14:31:24 · answer #4 · answered by DMsView 6 · 1⤊ 0⤋
You have a guarantee if you have a receipt. Take a fools advice and get the expert to sort it out NOW!
2007-06-28 22:50:23 · answer #5 · answered by mailliam 6 · 0⤊ 0⤋
Dodgy Power Supply
This is most likely from what you describe
Buy one that is at least 500W or 730W is you use SLI graphics cards
Just by another and plug it in
2007-06-28 16:51:21 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Do you have a virus software installed? If so, try running a thorough virus scan. If you want a free one...you can go to www.avast.com. If virus is not the issue, try defragmenting...go to start -> program files -> accessories -> system tools ->Disk Defragmenter.
2007-06-28 14:34:27 · answer #7 · answered by Taracita 3 · 0⤊ 1⤋
Try scanning for any trojan/viruses/worms. Usually these are the ones that cause your troubles. If you don't have an antivirus/firewall/anti-spyware/adware, then get one.
2007-06-28 14:31:05 · answer #8 · answered by Ignited Lite 4 · 1⤊ 0⤋
replace your power supply, sounds like you got the power maxed out
2007-06-28 14:32:02 · answer #9 · answered by imapirateaarr 5 · 1⤊ 0⤋
I don't think that you had an "expert" to build it take it back
2007-06-28 14:43:14 · answer #10 · answered by Frank Heyes 2 · 0⤊ 0⤋