2007-06-27 03:28:17 · 6 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
Depends on size of Co.
Small Co, as said, hire an IT bloke
larger Co, Outsource the work to a small IT consultant firm that can offer "dial-in" and phone support or can comne to you if required.
LARGE Co, Get a well knows IT outsourcing Co to quote for the job
2007-06-27 03:31:23 · answer #1 · answered by stu_the_kilted_scot 7 · 0⤊ 0⤋
If you are running windows SBS 2003, set-up your internal web page (usually is http://companyweb)
It has a built-in Help Desk Support system that can allow users to create tickets and help you resolve IT problems.
You could also use the plethora of CRM (Customer resolution management) software that's out there to handle this if you don't want an intranet based solution.
2007-06-27 10:31:59 · answer #2 · answered by snoogit 2 · 0⤊ 0⤋
If you don't have many IT staff members, I would recommend implementing a software support system. You can try Spiceworks, its free, and helps manage all of your equipment on your network. It has a built-in Helpdesk system.
2007-06-27 10:57:11 · answer #3 · answered by joe m 3 · 0⤊ 0⤋
You need to define the requirement further. I have been doing this stuff for many years and don't understand what you are asking.
2007-06-27 10:44:19 · answer #4 · answered by Moondog 7 · 0⤊ 0⤋
hire A+, MSCE, CCNE, professional RHLC.
combining A+, and MCSE, MCSA really big advantage.
2007-06-27 10:34:14 · answer #5 · answered by steven25t 7 · 0⤊ 0⤋
hire an IT guy
2007-06-27 10:29:40 · answer #6 · answered by Anonymous · 0⤊ 0⤋