invalid IP address!?

Question

me and my sister share a router box. i tried to log on to windows live messenger but it doesnt sign in, instead it comes up with a message saying theres an error. when i troubleshoot it, it then says: 'your machine appears to have an invalid IP address' when i click the repair button it still doesn't sign in. i can't access a internet connection at all.

i'm with sky, i know that the router works because my sister is still able to use windows live messenger and have total access an internet connection.

i don't know what to do please help!

Answer 1

First off, check your Network Connections in Windows. Right-click on the connection you are using, select Properties. In the General tab, click on TCP/IP then hit properties. Make sure all the options there are set to automatically obtain the addresses.

Then go to your router and reset it (there should be a little button on the back). You may have to hold it down for 5-10 seconds (maybe longer), then turn it off and turn back on. You'll lose your settings, so refer to your router's documentation on setting it to work correctly with your internet service.

Answer 2

Double click on the tv icon,in the taskbar, click the support tab, then repair. Unplug your computer, router and modem, for 60 seconds, then power up. Try and connect now..If you still do not get a connection, on the back of the router, hold the refresh button in, with a pen, for 60 seconds, then release, this will refresh your system.. It will connect now..lol I hope..I do it, and it works 90% of the time..Good Luck..

Answer 3

You just need to renew your computers IP address. Connect your computer directly to the net instead of the router and let it renew its IP address.

Answer 4

try to see if that program has a help feature you can go to.