are AOL breaching my contract.....?

Question

I signed up about 4 years ago for a 1mb unlimited broadband connection with AOL.
today in the mail i receive a letter from aol stating that because I have downloaded over 60gb of mp3's, movies etc i am subject to speed restrictions due to their "Fair use policy"
This to me seems like a breach of contract, seeing as it is not actually an "umlimited" account. it is unlimited in the way that you can keep downloading, but if they're restricting your speed because of the ammount you download that can't be unlimited, because the limit is effecting my broadband speeds.
if not legally a breach of contract what else can i do about this besides ending my registration, which is a last resort but the only one to me it seems.
please don't reply to this question stating "aol are crap" because you are preaching to the choir.
thanks.

Answer 1

You should switch ISPs in your current situation.

And thanks for warning me off AOL.

Answer 2

i'm interior america of a. i'm not sure you are able to sue. Did you sign an contract binding you to arbitration? this is straightforward interior america of a. besides, i might quite seek for criminal advice, going against a monster like aol with out one may well be a tough element to end. First step is to be certain your quite damages, then record your grievance with the court docket that has jurisdiction. this is the style you sue, in a nutshell. AOL will record an answer to the grievance, next may well be providing data, which i'm not sure approximately how that works interior the united kingdom. It varies plenty from State to State interior the US. i wish you will hit upon some satisfaction. sturdy success.

Answer 3

ALthough I haven't read the policy, "fair use" is alegal term referring to copyrighted material that is used and/or copied for personal use. If you are downloading too much, you could be in violation of copyright laws, and AOL likely has a policy that if it notices unusually high use of downloads, it will slow down your connection to help prevent pirating. "Unlimited" does not mean unlimited at the fastest speed you can download. I would be concerned over the fact that their software has flagged you as someone who has downloaded an enormous amount of copyrighted material.

Answer 4

No, it is not a breach of contract at all. You accepted their policies by signing the contract in the first place. (I've read several AOL user agreements.) Either pay more for a higher speed, let them reduce your speed, or switch providers.

Answer 5

I had AOL dialup for 7 years. When I finally decided to go broadband/dsl, I went to Verizon because they have offered broadband or many years. I would never stay with AOL for broadband. AOL has lost many customers of the years. They deserve it!

Answer 6

Did you read the contract word for word? I suspect there is a stipulation in there that says that your account is truly not "unlimited". These companies know how to legally cover their butts.
Read what you sign people!!