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3 answers

You must be able to put yourself in the other person's shoes (be empathetic)

You must put your beliefs on religion, drug usage, alcoholism, sexual orientation, different cultures, etc. aside--if you can't, you must get someone else to take this case!!

You must have available all resources that a person could need, such as support groups, housing assistance, 12-step programs, food stamps (phone # at least), medical assistance, etc.

2007-06-23 07:18:20 · answer #1 · answered by Holiday Magic 7 · 2 0

There are several different ways. First, you can interview people or you can have them fill out an form than go over it to make sure they answer essential questions.
A second dichotomy in the interview is to have either structure or unstructured or a combination of the two. Unstructured interviews allow a person to present their problem as they see it freely without being steered in any one direction. Questions can steer people. They also appear more open and friednly. The negative aspect is that you might miss something that is essential to know, but the person doesn't think it is essential and doesn't tell you.
The structure interview tends to cover all aspects of any problem, but some may not be relevant to a specfic diagnosis, but then you usually don't know the diagnosis anyway. Structured interviews may appear intimidating, can be long, and may steer people away from relevant information.
Oftentimes people use an interview method somewhaere between a structured interview and an unstructured interview, somewhat like a guided interview, where each question can lead you down a path toward a solution or further investigation. Thus, irrelevant avenues are ignored for the time being, although they may be visited later.
I hope that helps.

2007-06-23 14:30:56 · answer #2 · answered by cavassi 7 · 2 0

First and foremost precaution to be taken is NOT TO BE JUDGEMENTAL. Try to understand his/her problem from his/her angle.

Second, do not brush aside the problem/opinion as trivial. Everyone's problem and opinion are most important for him/her.

Third, no one is unique in his problem. There are millions of people out there with similar problems. This might seem in conflict with the second one I have said above but it is not. Because, the problems a person is facing are very important for him but he himself is not unique who has such problems. people get solace when they realize that there are others too with problems.

2007-06-23 15:26:15 · answer #3 · answered by s_shiromani 4 · 1 0

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