Computer Vires Help!?

Question

I downloaded MSN Plus about an Hour ago... before I found out it gives you Vires's. I keep geting Pop Up's from Scamming Websites, I can't use my normal Web Browser because it gives me a Pop Up about Scripting or something, then more Pop Ups.
I mean my Computers not even a year old & I've killed it! I know that pop ups arn't /That/ bad Compared to other things but what if it gets worse? What if it Crashes or something? It's the fact that I have a Vires that scares me. I ran Nortan & it found one Vires & deleted it, but that didn't help at all it's still there. Does anyone know anyway to get rid of it??? I'm only 14 & I can't tell my parents I killed my Computer, & I'm actually sick from crying about it.
Can someone please help?

Answer 1

Nortons is junk and a resource hog. They are only good with excellent marketing skills.

You can run without any conflict with Nortons, online scanner from Karpersky Russia, rated # 1 in the world for virus detections. Allow the entire scan to run, as it may take upto two hours depending on how many processes you have running and how may programs installed. When the scanner kills the virus in real time, and th entire scan is completed, reboot your pc and you will be fine.

http://www.kaspersky.com/virusscanner

Minddoctor, France

Answer 2

Wipe the tears from your eyes. Get focused. Now ...go to your computer, or help and support ( I dont know what kind you have and how it is showing up) then go to UNDO CHANGES WITH SYSTEM RESTORE. Then when ever you installed, today? then go back to yesterdays date and restore it. It should take care of that. Also a program named Spybot is a good one out there. I keep it on mine all the time to kill viruses. Also install google toolbar, which is good to have and it comes with pop-up blocker. If you need more helpo let me know.

Answer 3

Uninstall the program. Run your Norton again. Write down the name of the virus. Go to Norton website and look for virus removal tools. Find your virus and click on the tool. Norton will do the rest. Good Luck. Otherwise reformat the hard
drive.

Jan

Answer 4

First off, calm down, it's not a bad problem, I've had much worse, I can give you two programs that will help. Both free to download

a-squared, special scanner for trojans and malware
http://www.emsisoft.com/en/software/download/

avast antivirus active internet antivirus and scanner
http://www.avast.com/eng/download-avast-home.html

see if those help, it may take a little while to scan the whole computer with both, but they're very good :)

Answer 5

Simply remove msn plus, then run regscrubxp to clean the registry. You can get regscrubxp here:

http://www.majorgeeks.com/download.php?det=2048

After that go to this website and let it scan your system for viruses:

http://vil.nai.com/vil/stinger/

Then download this and run it, spybot search and destroy:

http://www.safer-networking.org/en/download/index.html

That should get you back in good shape. If you have any questions about how to run any of these just come back kiddo.

Answer 6

VIRUS REMOVAL PROCESS:

do this OFFLINE

trash likes to hide in your restore system,so every time you clean up your computer and you use system restore,it restores the trash along with everything else !
turn off system restore:
XP:
start--all programs--accessories--system tools--system restore
check the off box

Vista:

right click computer icon
select properties
select system protection
uncheck os ( c: ) ( system )

alerter & messenger services:
stop messenger spam !!

XP only:
all programs--administrative tools--services
all services are in alphabetical order,right click both alerter & messenger services--select properties--from drop down menu,select disable

Active X:
XP ONLY
internet explorer--tools--internet options--security--advanced
uncheck download unsigned--unsafe--autoprompt

CLEAN UP:

delete history:

XP & Vista:

internet explorer--tools--internet options--general:
click delete history--temp files & cookies
set days to keep history to 0

Disk clean:
XP:
start--all programs--accessories--system tools--disk clean up
open disk clean up--select disk drive ( c )--select drive ( c )--check all boxes with files--ok--delete

repeat process for disk defrag

Vista:

control panel,performance information and tools
click disk clean up
select drive ( c )
click ok
check all options showing files to be deleted
click ok
click delete files
repeat process for disk defrag but select advanced tools to get there

do weekly

Prefetch folder:

XP:
start,my computer,disk drive ( c ),windows,prefetch
click view
select "select all"
press delete key on keyboard

Vista:

same thing except my computer is now plain ole computer

Security:

block spyware cookies:
XP:
either from your desktop shortcut or all programs or start page [ lol,MS is all about redundency ]
internet explorer--tools--internet options--privacy--advanced--override
check allow 1st party cookies,block 3rd party [ spyware ] cookies

Vista:

same way as XP

manage your cookies [ with screenshots ]
http://managecookies.diaryland.com

ActiveX:

XP ONLY

internet explorer,tools,internet options,security tab,advanced tab
uncheck download unsigned, not safe & automatic prompt

now return to system restore and select create a new restore point,name the point [ new ? ] and you're set to go

go online and:

download/install/update & run spybot spyware remover,avast anti-virus,regseeker,avg anti-rootkit,rootkit revealer,firefox 2.0.0.4 web browser from

MENU
Acessibility Help,ANTI-ROOTKIT,ANTI-VIRUS,ANTI-SPYWARE,Browser FIREFOX 3.0a5pre
Buddy Browser,a child safe wweb browser for children,CLEAN UP,DESKTOP HELPERS
FIREFOX EXTENSIONS INSTALLED,FIREWALL,Multi Media Files,REGISTRY CLEANERS
SECURITY,Link Checkers,Ect

http://browseraddons.friendpages.com

CLEAR ADDRESSBAR INFO:

XP AND VISTA:

internet explorer,tools,internet options,content tab,autocomplete,settings

uncheck forms and web addresses

download these 2 firefox security extensions:
coolirus preview emails and web links
dr web check links for threats BEFORE you open them
http://mozilla.friendpages.com

Manage Start Up Programs:

Vista:

control panel--performance information & tools
manage start up programs
click program
click remove

XP:

windows key + letter R
enter--msconfig
select startup tab
uncheck the program to stop starting with windows
when the "you have customized" dialog box comes up later,check don't show again or it will haunt you !

[e-mail]

Answer 7

It is a Spyware not a Virus.
try the AVG Spyware Remover.
http://free.grisoft.com/doc/1

If you need more assistance email me.

Good Luck

Bob.R