I need to talk with someone about their crappy tech support.
2007-06-22 07:23:48 · 7 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Their tech support is rerouted overseas now
2007-06-22 07:25:52 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Last time I talked to tech support, I spoke to an American. But they sent two asians to change my motherboard.
2007-06-22 07:32:20 · answer #2 · answered by William R 7 · 0⤊ 0⤋
I don't know specifically about Dell, but I know with Gateway, the best time to call and get someone without an accent is after 9pm EST.
Figure out where they have outsourced their support team, and call when it's day-time there.
2007-06-22 07:28:20 · answer #3 · answered by Sylvie M 3 · 0⤊ 0⤋
he's a actual individual, so sure, he could be contacted. handle your mail to him on the corporation HQ this is, i've got confidence, in Austin TX. even with the undeniable fact that, do no longer assume an instantaneous respond. in case you word it *very* courteously, and clarify your frustrations, his AA will technique it as rather important. even with the undeniable fact that, once you're abusive it's going to bypass in the trash. the certainty is that no CEO needs his purchasers to experience annoying executed with the aid of, so a existence like criticism would be addressed. In different words, sure you may deliver a criticism directly to him, yet he in all probability won't even examine it, and particular, he does care, yet he will have somebody else shield it.
2016-12-13 10:18:57 · answer #4 · answered by rosalee 4 · 0⤊ 0⤋
all home & home office products are rerouted to overseas, but if u call dell small business u will be talking to an American.
2007-06-22 07:26:48 · answer #5 · answered by Jake 7 · 0⤊ 0⤋
Sorry, no Americans available.
2007-06-22 07:25:54 · answer #6 · answered by Anonymous · 0⤊ 0⤋
you can't. Plain and simple. Don't buy dells
2007-06-22 07:30:57 · answer #7 · answered by U_Mex 4 · 0⤊ 0⤋