I signed up for service on a Monday, canceled on Wednesday. They sent me a bill for $83.16 saying there is a cancelation fee. I was not given that information prior to signing up, nor was I told when I called to cancel. They never came to install service and yet keep sending me a bill. I have written them letters stating I want to hear the tape of the conversation since they said the call was monitored and they have not given me any such tape. I just KNOW there are other consumers who have gone through the same thing. I think something should be done about this. I have been writting to them and at one time someone called me and said I would be getting a credit, however two months passed and then I just received another bill for over $100. Someone please help me!
2007-06-20
12:07:40
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5 answers
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asked by
tedajo3901
2
in
Politics & Government
➔ Law & Ethics