my computer says i have spyware! a trojan .. ive tried eve3rything how can i delete my whole computer and start over?
2007-06-20 11:17:42 · 5 answers · asked by lop3zmarl3n3 2 in Computers & Internet ➔ Security
I don't think you've tried everything. If you know what file is the trojan then you can use KillBox to delete it. KillBox is very powerful so don't mess around with it too much.
2007-06-20 11:23:25 · answer #1 · answered by coreyog 3 · 0⤊ 0⤋
Firstly update and run your anti-virus product. You can also run a free online scan as well as some malware can actually corrupt or disable your resident security products. Here are a few online scans you can run:
Trend - http://housecall.trendmicro.com/
Panda - http://www.pandasoftware.com/products/ActiveScan.htm
Norton - http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Second download, update and run scans using the following products:
SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/download/
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tpl/v5
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
(These programs can be run in Safe Mode after downloading and updating)
Third, after cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process.
Lastly, you may also want to install the following tool. It is free and requires you to check for and enable updates manually once a week or so. It uses no system resources.
SpywareBlaster (inoculates, not a spyware removal tool)
http://www.javacoolsoftware.com/spywareblaster.html
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If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.
Free technical help forums
AumHa Forums
http://aumha.net/index.php
Bleeping Computers
http://www.bleepingcomputer.com/forums/
Spybot S&D Forums
http://forums.spybot.info/
Lavasoft Forums
http://www.lavasoftsupport.com/
Spyware Info Forums
http://forums.spywareinfo.com/index.php?showtopic=79038
GeekstoGo
http://www.geekstogo.com/forum/forums.html
2007-06-20 18:20:54 · answer #2 · answered by MLM 7 · 0⤊ 1⤋
There is only one answer to this. You need to get a more powerful and Effective anti-spyware tool.
You can find top 5 anti-spywares reviews,comparisons and download links on
http://www.remove-spywares.info
You can download and scan your computer for free.
2007-06-21 02:18:47 · answer #3 · answered by Anonymous · 0⤊ 0⤋
If you try to start from the CD and installs XP from there you will be prompted to format, that is enough to wipe clean everything, but you should explore other options before doing that.
2007-06-20 18:31:00 · answer #4 · answered by Andy T 7 · 0⤊ 0⤋
call me and ill tell u how to do it its hard to explain here 843-213-2724
2007-06-20 18:37:24 · answer #5 · answered by bheard26 1 · 0⤊ 0⤋