my internet is getting on my last nerve!!!?

Question

my internet browser keeps popping up (when i don't open it) with some bestmanage site. after i close it it pops up again with the same site over and over again. i have to close it 5 or 6 times before it stops and 5 minutes later it does it again. i have windows XP service pack 2 w/ internet explorer 6 and my internet is linked through a phone connection (broadband or something like that). someone please help me!!! does anybody know how to disconnect the internet without affecting my phone or just stop this from popping up?? thanx in advance

Answer 1

You probably have a browser hijacker on your computer. Follow the steps below to try and remove it.

Firstly update and run your anti-virus product. You can also run a free online scan as well as some malware can actually corrupt or disable your resident security products. Here are a few online scans you can run:
Trend - http://housecall.trendmicro.com/
Panda - http://www.pandasoftware.com/products/ActiveScan.htm
Norton - http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Second download, update and run scans using the following products:
SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/download/
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tpl/v5
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php

(These programs can be run in Safe Mode after downloading and updating)

Third, after cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process.

Lastly, you may also want to install the following tool. It is free and requires you to check for and enable updates manually once a week or so. It uses no system resources.
SpywareBlaster (inoculates, not a spyware removal tool)
http://www.javacoolsoftware.com/spywareblaster.html
================================
If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.

Free technical help forums

AumHa Forums
http://aumha.net/index.php
Bleeping Computers
http://www.bleepingcomputer.com/forums/
Spybot S&D Forums
http://forums.spybot.info/
Lavasoft Forums
http://www.lavasoftsupport.com/
Spyware Info Forums
http://forums.spywareinfo.com/index.php?showtopic=79038
GeekstoGo
http://www.geekstogo.com/forum/forums.html

Answer 2

i have the same type of thing happen, do you use limewire? it causes these alot of times. get to the folder where it downloads the music and stuff to, highlight everything and put it on the desktop, then look at the folder properties, and chances are even though it APPEARS empty after you took everything out, its not, it will say that there is still say 27 files in there. delete the folder, and then make a new one with the same name. should work, if thats your problem

Answer 3

I say go with Mike m but if you that doesn't work just get a diff. browser (firefox) that is what I use and get rid of internet explorer. To find firefox just Google or yahoo search it.

Answer 4

U have a browser hyjacker.
Take it to a local store and get it fixed and block there way to your computer, if its too cost worthy look on internet to find a way to do it.
if not just buy a new pc!

Answer 5

Do the above but also when you close ads, don't click on the "x" but right click the window in the taskbar (the bar with the start menu) and close it like that.