hello,can someone please help me? i was just looking on ebay when my computer froze,i tried to refresh but it is stuck.turned off and unplugged for five mins.plugged back in and tried to restart now main screen is black and the writing says (disk read error occured,press ctrl+alt+del)to restart,to scared to touch anything,any ideas please????
2007-06-19 11:36:02 · 10 answers · asked by katrina s 1 in Computers & Internet ➔ Hardware ➔ Other - Hardware
thanks all i started in safe mode and managed to do a scan it was internet explorer 7 caused a error i deleted and all is great now
2007-06-19 21:31:56 · update #1
try booting in safe mode and doing a scandisk or diskcheck then a defragment and clear all the junk files while there!
2007-06-19 11:39:33 · answer #1 · answered by The Thinker 6 · 0⤊ 0⤋
try going into safe mode. restart the pc and press escape, choose the safemode option and then do a system restore from there. that may help, if not and you still have the same error message it may be possible that you have damaged the boot sector on your hard drive, if this is true then it could mean you need a fresh install of windows.
2007-06-19 18:41:23 · answer #2 · answered by ronald8826 3 · 0⤊ 0⤋
Your hard drive's boot sector got messed up. If you are using Win XP and you have the installation disk, try to repair with this procedure:
http://www.informationweek.com/shared/printableArticle.jhtml?articleID=189400897
After the repair, boot to safe mode then scan for virus, preferably twice w/ different anti-virus. Lots of freeware here:
http://www.majorgeeks.com/downloads29.html
Next time you connect to Internet make sure your firewall is on, you have anti-virus, anti-spyware and a registry guard like WinPatrol. Consider using Mozilla Firefox w/c blocks pop-ups.
2007-06-19 19:19:43 · answer #3 · answered by Karz 7 · 0⤊ 0⤋
The symptoms you describe point to a Mcdonalds'ed hard drive. It is burgered. Try cooling it down as near freezing as you can get it and try again this is only a temporary measure that may get it running enough to retrieve you files. I hope I am wrong.
2007-06-19 18:59:44 · answer #4 · answered by Easy Peasy 5 · 0⤊ 0⤋
Sounds like a virus that took out your boot section.
If you have your re installation disk - you might try to run the repair option. If that doesn't work - we are looking at total re installation.
2007-06-19 18:40:39 · answer #5 · answered by sosguy 7 · 0⤊ 0⤋
Hear any clicking noises perchance? It sounds like it cannot read your hard drive...not a good thing at all. If that fails, and you don't have a backup, you could lose all your files.
2007-06-19 18:40:35 · answer #6 · answered by TECH 5 · 0⤊ 0⤋
You may have had a HDD crash, try starting it in "Safe Mode". If it doesn't start windows, you may need to replace the HDD. Before you do that try reinstalling your oS.
2007-06-19 18:42:55 · answer #7 · answered by ? 7 · 0⤊ 0⤋
check if you have disk inserted that you have forgotten about... if not enter bios system and do system restore.... only for those who are fairly advanced, failing that take tower toy your local computer retailer rather than big stores, much cheaper!!
2007-06-19 18:41:06 · answer #8 · answered by "K" 2 · 0⤊ 0⤋
sound like ur hard drive failed.
2007-06-20 00:04:39 · answer #9 · answered by Fecomosis 6 · 0⤊ 0⤋
do what it says. and aren't you using it now?
2007-06-19 18:39:28 · answer #10 · answered by ? 3 · 0⤊ 2⤋